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Rob Sight Ford - Service Center

Kansas City, MO

4.9
636 Reviews

636 Reviews of Rob Sight Ford - Service Center

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March 17, 2025

Rob Sight was easy to get in & quickly got the recall done & I was back on the road in no time. Definitely will be back. More

by Jaydgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Rob Sight Ford responded

Jay, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 13, 2025

The warranty repair for my truck was fast and the counter person prompted and curtious. More

by rdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Rob Sight Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rob Sight Ford!

March 08, 2025

Let’s start with I brought my car in and it had a major problem so my service advisor Kirk pointed me in the direction of a new car. My new salesman’s name is Ryan, he was kind, helpful and very knowledgea More

by Teresa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Goben /Ryan Russian
Mar 09, 2025 -

Rob Sight Ford responded

Teresa, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Ryan and Kirk can assist you with in the future, please let us know. Congratulations on your new 2025 Platinum Explorer!

February 16, 2025

Always helpful, friendly and prompt. Their work is dependable and I feel I can trust them. More

by H4m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
Feb 16, 2025 -

Rob Sight Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rob Sight Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

February 04, 2025

This dealership is a place where I feel comfortable bringing my vehicle and feel safe when getting work done that I don’t completely understand. More

by tal6015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Poe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Rob Sight Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 28, 2025

The staff were courteous and professional. They kept us informed on the progress of the service. More

by rcravens1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Rob Sight Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rob Sight Ford.

January 25, 2025

Everything was completed on time. Techs friendly and knowledgeable. The bill was even a little bit less than I thought it'd be More

by Cjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt
Jan 26, 2025 -

Rob Sight Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rob Sight Ford.

January 24, 2025

Great service. I was worked in and met my scheduled time. Waited for my car and Rob Sight Ford delivered on time. More

by Lek66209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Rob Sight Ford responded

Thanks for sharing about your experience with Rob Sight Ford. We appreciate your business and hope to see you again soon!

December 11, 2024

The service department is Great. Chad was able to get my vehicle in to test the coolant system for leaks etc. More

by eerowdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bayers
Dec 11, 2024 -

Rob Sight Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rob Sight Ford!

December 07, 2024

Great service provided. Always on time with great communication. I use the pickup service and it’s always top notch. More

by EJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Sight
Dec 09, 2024 -

Rob Sight Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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