Rob Sight Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,502 reviews
Rear ended I was in a auto accident, the other driver was at fault. Randy and the rest of the staff at the collision center were very helpful and made the aggrav I was in a auto accident, the other driver was at fault. Randy and the rest of the staff at the collision center were very helpful and made the aggravating situation as easy as possible. More
Periodic Regular Service Since having purchased our Ford Edge in 2013, the dealership has always provided excellent and timely service. Dave Bryant has been our Service Consul Since having purchased our Ford Edge in 2013, the dealership has always provided excellent and timely service. Dave Bryant has been our Service Consultant all that time, and he has been courteous and professional in his approach to maintaining our vehicle. Would definitely recommend this dealership. More
Service for my Edge I bought my Edge at Rob Sight Ford. The dealership has great service and the team members are great at keeping me informed as to the stage my Edge was I bought my Edge at Rob Sight Ford. The dealership has great service and the team members are great at keeping me informed as to the stage my Edge was at in the shop and have great time management skills, they told me would be 1 1/2 hrs. and I was back on the road with a freshly washed Edge in about 45 min. Rob Sight will be and is my dealer for all Ford related everything. Thanks Guys!!! More
Dealer knew little to nothing about my car I bought my used 2011 Hyundai Sonata from Michael with Rob Sight in late October. I always do a ton of research on every car I look at so I knew that I bought my used 2011 Hyundai Sonata from Michael with Rob Sight in late October. I always do a ton of research on every car I look at so I knew that this car had at least 14 recalls out on it. Michael laughed and said no, there are only three and they have all been fixed. I also noticed that this year had major engine issues to where it was very common that the engine would need to be replaced by 100k miles. Michael said that he didn't know if the engine was replaced or not, but was leaning towards it not being replaced, and gave me their version of a CarFax. I asked him to explain it multiple times and he just kept repeating what he said. Their report ONLY showed mileage and when the car was registered, no service info, and that there were three recalls and were all fixed (no open recalls). I had to buy a CarFax on my own, and found that the car had been in an accident and that Rob Sight Ford had sent it to two different dealerships for work. I called both dealerships and found that there WERE 14 recalls on it and for some reason, all but ONE had been fixed, and that the engine had been replaced at the request of Rob Sight. That is huge information that they either didn't know or didn't want to tell me! They also said that there was a recall on the airbag (it needed to be replaced), but they didn't do the recall and just replaced the clock spring instead to make the airbag light go off. Unfortunately, I was desperate for a car, and after a ton of pressure from Michael, I bought it. Almost immediately after driving it off the lot, the airbag light came back on. I tried emailing Michael and Rob Sight and never heard anything back until about three weeks later when Michael called and told me to take it to a Hyundai dealership instead. I will NEVER buy from Rob Sight again. It is insane that they know SO LITTLE about the cars they sell, even work that was ordered BY THE DEALERSHIP, it seems like they are almost TRYING to hide this information from potential buyers. More
Battery replacement I have used Rob Sight for all my service since I bought my 2015 Ford Excape 4 years ago. Always great service and friendly team members. I have used Rob Sight for all my service since I bought my 2015 Ford Excape 4 years ago. Always great service and friendly team members. More
The Rob Sight team provided great help. They did not try to up-sell or mislead me. They worked fast and efficiently at helping me get the car I wanted. to up-sell or mislead me. They worked fast and efficiently at helping me get the car I wanted. More
very good all questions answered, no wasted time, freindly, stay with the subject of new truck purchase didnot talk about my current car or what my wife was dri all questions answered, no wasted time, freindly, stay with the subject of new truck purchase didnot talk about my current car or what my wife was driving. More
Very courteous personnel and were knowledgeable about systems and tech on the new vehicles. Worked to get the vehicle I wanted color and options from a different dealer systems and tech on the new vehicles. Worked to get the vehicle I wanted color and options from a different dealer More
Amazing service from Alex Condon Alex Condon provided SUPERB service! She provided that personal touch that made you feel taken care of. She listened attentively, ensuring the sales Alex Condon provided SUPERB service! She provided that personal touch that made you feel taken care of. She listened attentively, ensuring the sales process was simple and trying her best to meet our needs! Because of her, we would recommend others to Rob Sight! More
Every good dealership to deal with . They try hard to please Like dealing with Rob Sights They try to please you Are are fair . They try and help You with everything you need For your new vehicle Alex was v Like dealing with Rob Sights They try to please you Are are fair . They try and help You with everything you need For your new vehicle Alex was very nice and a good Sale lady thank you Jom More