Rob Sight Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Awesome customer service! Smiles every time! They take the time to talk to you, not shove you off as just another customer. Perks getting my car washed every time! the time to talk to you, not shove you off as just another customer. Perks getting my car washed every time! More
Easy to work with and the process was a breeze. My husband and I would both come back for future purchases! Definitely recommend this dealership for not only price, but for the friendliness of staff a husband and I would both come back for future purchases! Definitely recommend this dealership for not only price, but for the friendliness of staff and no pressure. More
Overall, a good experience. Added $199 fee when it was already coved by Ford X-plan. Should do better to acknowledge delays & keep customer informed. already coved by Ford X-plan. Should do better to acknowledge delays & keep customer informed. More
Eric was very helpful and honest with us about the truck we purchased and the dealership’s policy on no haggle pricing. I’d recommend Bob Sight Ford. we purchased and the dealership’s policy on no haggle pricing. I’d recommend Bob Sight Ford. More
Eric was abgreat sales man no pressure to buy. Had the ride ready at our appointment time and was very easy to work with. Excellent all around. ride ready at our appointment time and was very easy to work with. Excellent all around. More
I have had my car serviced at the rob sight Ford ever since I had bought it new from them back in 2016. When I would take it in for the oil change “the works”, they would supposedly do a maintenance che since I had bought it new from them back in 2016. When I would take it in for the oil change “the works”, they would supposedly do a maintenance check and a battery check was included in that. Yesterday, I went to change my battery at a different location and when the technician opened the hood he immediately noticed the corroded terminal/clamp. I called Rob sight Ford as to why they never told me that the terminal was bad if they did a battery test on my vehicle for every oil change in the last 5 years. The service representative told me that “it’s a visual and sometimes voltage test”. The corroded terminal is pretty noticeable if you just look at the battery and if you do a voltage check you should have definitely seen it. Just to add to this is all happening and being told to me after the warranty of the vehicle just recently expired and I have to pay for the parts and the labor. I spoke to another service representative that said it could have just been missed by the technician/mechanic who did the last oil change but in opinion if I paid for “the works" and it includes a battery test and you didn't do it why didnt I get charged just for a regular oil changes. More
Eric at Rob Sight Ford helped me find a Ford Edge that fit within my budget and is officially the best car I've owned in my 32 years of existence. fit within my budget and is officially the best car I've owned in my 32 years of existence. More
A great experience at Rob Sight! Everyone I encountered was friendly and respectful. Eric and Scott were a pleasure to work with. They have secured my future business. Thank you! was friendly and respectful. Eric and Scott were a pleasure to work with. They have secured my future business. Thank you! More
Would've liked to have seen the final payment numbers before signing anything beforehand, but overall, the staff was very friendly and the service was good. before signing anything beforehand, but overall, the staff was very friendly and the service was good. More