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Rob Sight Ford

Kansas City, MO

4.9
1,502 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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13901 Washington Street

Kansas City, MO

64145

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Showing 1,502 reviews

July 26, 2021

Sales staff and service department staff are top tier personnel to work with. Always an enjoyable experience during each visit. Instead of dreading a service need, it’s just the opposite. More

by Rav4LuvIt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Poe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess
July 22, 2021

Should take reservations for “the works” maintenance. 2 1/2 hrs and counting for a basic oil change/tire rotation. Too long. Not what I call service. More

by Lincoln 2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

See Kirk for all your service needs! Always pleasant, professional and fast! I highly recommend Rob Sight Ford for all your vehicle needs. Top notch. More

by rgirls94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Goben
July 19, 2021

Service takes to long. Two hours and 15min for oil change and tire rotation. No appoints for this? Need to have a fast change lane with appointments More

by terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did catch his name. Seemed overly busy though. There were 4 other counter guys waiting on customers I guess
July 15, 2021

The service department employees are professional, courteous and friendly. I am always satisfied with the quality of the workmanship. I always have a positive experience. More

by Flowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk
July 10, 2021

Rob Sight service department is first rate. Service writer Jess is always helpful and knowledgeable of the cars/trucks he writes up. I’ve been a customer there for 3 years and do not expect to go anywh More

by hey_timothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept: Jess
July 10, 2021

Have worked with Eric most in service. Very professional Used Rob Site for vehicle purchases, body work and repairs over the years. Excellent experiences throughout. More

by rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
July 07, 2021

Fast, honest, and very professional. Great attitude showing a desire to make sure the work is done properly and that you are pleased with the results More

by mhauser307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
June 30, 2021

I scheduled my Escape for an oil change at 1pm. Upon arriving I was told that they do not do oil change appointments. The service person checked and said it would be two hours until they could do the o More

by RSK
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2021

I was told it would be an hour and a half to two hours. It was an hour and a half. My car was washed, my oil changed. Great job guys! Thank you! More

by Donna McCain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Goben
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