Rob Sight Ford

Craig was excellent - worked with my schedule to get my SUV fixed and went out of his way to call me to keep me updated on the progress. Overall, I appreciated his customer service and will return. SUV fixed and went out of his way to call me to keep me updated on the progress. Overall, I appreciated his customer service and will return. More

jeffery was very helpful with the ford truck.he set up the computer to sync with the truck.keyless pad,cleanup,personalizing services. traffic direction and information about the truck.i gave the best rat the computer to sync with the truck.keyless pad,cleanup,personalizing services. traffic direction and information about the truck.i gave the best rating becauce it was the best information. More

Wonderful staff great quality products!Ford products have come along way as far as quality and dependebility.Ford is the best car and truck company by far. come along way as far as quality and dependebility.Ford is the best car and truck company by far. More

I worked with Craig Touchstone regarding a question about the 6 speed manual transmission. They looked at the car preformed the necessary service. I was kept up to date during the day the car was being serv the 6 speed manual transmission. They looked at the car preformed the necessary service. I was kept up to date during the day the car was being serviced. Car was returned washed and the necessary service was performed and ready before they promised. Just a great service experience and I was very happy with how I was treated. More

From the time I called to make the appointment for the From the time I called to make the appointment for the maintence on my vechile, until I left when everything was done, everyone I interracted with w From the time I called to make the appointment for the maintence on my vechile, until I left when everything was done, everyone I interracted with was wondeful. They were extremely nice and answered all questions for me. They were very good about calling to update me on the status of my vechile as well. More

I have dealt with Dave Bryant in the service department for 10 to 15 years and found him to be completely helpful and reliable. Over the years (I am 74) I have had the misfortune to experience indifferent for 10 to 15 years and found him to be completely helpful and reliable. Over the years (I am 74) I have had the misfortune to experience indifferent treatment and outright lying by people at other dealerships, but, from day one at Bob Sight, I have experienced nothing but a high degree of customer service and honesty. I have never had the feeling I was being charged for something I didn't need. I live in an area that abounds with pricy foreign cars and their owners have told me horror stories about the cost of just routine periodic service at those dealers. When I tell them how reasonable the cost of same on my Lincoln is, they cant believe it. I attribute that to an honest dealership with good people, namely Rob Sight. Buy American! More

I took my car in for a standard oil change. I was greeted at my car as soon as I pulled in. Noted the service I had scheduled and directed toward the waiting room. The waiting room had coffee, many greeted at my car as soon as I pulled in. Noted the service I had scheduled and directed toward the waiting room. The waiting room had coffee, many magazines, and a large TV for entertainment. After my car was serviced I was shown the check sheet and we discussed a small oil leak to keep an eye on, and the need for new tires within the next six months. My car was then washed, I paid the cashier, and it was left at the front of the bay with the keys inside. Less than an hour. Cost is a little high, I could get an oil change cheaper at one of the "quick change" places. But I like taking it back to the dealer, just so they can check everything over well. Very good service. More

This dealership offers excellent customer service! I came from a small town where you know the people that you do business with. Not knowing anything about this dealership or anyone there made me a little ne from a small town where you know the people that you do business with. Not knowing anything about this dealership or anyone there made me a little nervous. From the first phone call right through to picking up my vehicle, every employee made me feel welcome and my business appreciated. I will go back to this dealership anytime I need work on my vehicle or need to purchase another one. I cannot say enough good things about my experience. It was awesome! More

This dealership and Craig Touchstone provided great communication in setting up my appointment fo my 40,000 mile maintenance service on my Ford Fusion Hybrid. Craig kept me informed of the status of t communication in setting up my appointment fo my 40,000 mile maintenance service on my Ford Fusion Hybrid. Craig kept me informed of the status of the wolrk being performed. craig was pleasant, helpful, courteous and enthusiastic. More

For $44, this dealer gave our newly-purchased 8-year-old car a thorough check in addition to an oil change and tire rotation. They were friendly, communicated easily, and had our car ready at the promised car a thorough check in addition to an oil change and tire rotation. They were friendly, communicated easily, and had our car ready at the promised time. We absolutely recommend them! More