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Rob Sight Ford

Kansas City, MO

4.9
1,501 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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13901 Washington Street

Kansas City, MO

64145

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Showing 1,501 reviews

June 17, 2011

This dealership offers excellent customer service! I came from a small town where you know the people that you do business with. Not knowing anything about this dealership or anyone there made me a little ne More

by dsheeplady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Craig Touchstone
June 16, 2011

This dealership and Craig Touchstone provided great communication in setting up my appointment fo my 40,000 mile maintenance service on my Ford Fusion Hybrid. Craig kept me informed of the status of t More

by dondegeer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone, Craig Touchstone
June 15, 2011

For $44, this dealer gave our newly-purchased 8-year-old car a thorough check in addition to an oil change and tire rotation. They were friendly, communicated easily, and had our car ready at the promised More

by pepshiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Craig Touchstone
June 12, 2011

Rob Sight has a great service department. They are friendly and they take the time to clearly explain all of the work that is recommended. The waiting area is comfortable and the coffee is great. I tr More

by roncarlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1
May 26, 2011

Very great people to work with and always friendly. They Will always go the extra mile to help make the customer happy and are very respectful towards everyone. Not pushy into making you purchase a product More

by Motorx537
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
May 26, 2011

I went in to see the new cars . I wondered if a Lincoln was as good as a Caddy. And what fords there were that were fuel efficient. I'm a GM person. Rich told me which were good gas buys and showed me a More

by lady toodles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rich Poe
May 25, 2011

I have worked with Rob Sight Ford Lincoln Mercury on the purchase or lease of my last 4 vehicles over approximately the past 10 years. Their helpfulness and exceptional customer service is unmatched. My c More

by HLGrohmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Fritzshall, Rich Poe, Dave Bryant
May 25, 2011

Brought in my daughter's 2002 Ford Focus for repair. Within 2 hours, they called me, and had diagnosed the problem as a bad ignition coil. We agreed on the cost, and they had it totally repared within More

by djrandym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1 Craig), Craig Touchstone
May 25, 2011

Impressive customer service, my first experience here. I phone shopped prior to making an appointment here and was impressed with Craig's service prior to my arrival. He took the time to itemize estimated More

by corinnaandula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone, Craig Touchstone
May 25, 2011

Rich is terrific to work worth. In a time where more people are holding onto their cars longer, he makes the process of getting into a new car very easy. There was no stress, and I felt drove off the lo More

by denglish35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rich Poe
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