
Rob Sight Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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I love Rob Sight Ford. Gary Singer is my salesman and he even makes me, as well as other customers, feel spoiled when we return. Thank you Rob Sight Ford!! Stephanie Dareing even makes me, as well as other customers, feel spoiled when we return. Thank you Rob Sight Ford!! Stephanie Dareing More
I really like this dealership and their service department. Have used them since 2007 when I purchased my F150 King Ranch from Used Cars. I have since purchased a GMC product from another dealers department. Have used them since 2007 when I purchased my F150 King Ranch from Used Cars. I have since purchased a GMC product from another dealership and they continue to treat me with the same high quality service. Love that they very often wash my vehicle for me! Great people to work with. More
Since I had just purchased the used vehicle with an extended warranty, I brought it in to get the paint and interior protection package completed that I had also purchased. Everyone seemed genuinely e extended warranty, I brought it in to get the paint and interior protection package completed that I had also purchased. Everyone seemed genuinely excited that I had traded in the vehicle that kept me at the the dealer at least once a month or every other month. The vehicle was ready when promised and it even got washed. I have been back since for an oil change and they discovered that the rear brakes had not previously been inspected for the vehicle safety check. That problem will be fixed free of charge thanks to the general manager. It just goes to show that you try to make things right. Thanks to Craig for telling me that they could get the oil change done on short notice as I had taken off work early to go play golf. They had the car ready in time for me to go shoot one over par. More
Craig was excellent - worked with my schedule to get my SUV fixed and went out of his way to call me to keep me updated on the progress. Overall, I appreciated his customer service and will return. SUV fixed and went out of his way to call me to keep me updated on the progress. Overall, I appreciated his customer service and will return. More
Actually this was a return trip to the dealership. I initially came in on May 11, 2011 for service, lube, oil & filter change and tire rotation w/customarily multi-point inspection. When I went on my t initially came in on May 11, 2011 for service, lube, oil & filter change and tire rotation w/customarily multi-point inspection. When I went on my trip, I experienced a sort of bounce in my steering wheel. Didn't think to much of it at the time but would look into when I returned. Then I went on a shorter trip 200+ miles, I hear a noise coming from either my tires or wheels, so I made an appointment to have it checked out. What we discovered was the technican had inflated the tires to 40 lbs. rather than the recommended 35 lbs. I han't thought to check the air pressure in my tires, since I check them regularly and find the amount of tire pressure does not vary from the 35 lbs as recommended, even in Winter. More
The guys at Rob Sight ALWAYS go over and above to make certain that I am taken care of, and have even recommended other vendors to me when they knew they couldn't offer the best solution to my mechanical certain that I am taken care of, and have even recommended other vendors to me when they knew they couldn't offer the best solution to my mechanical problems. They always greet me by name, and do their best to make what could be a painful experience as palatable as possible. There are a lot of "shady" dealerships out there. However Rob Sight Ford/Lincoln/Mercury is the best dealership experience I've had anywhere, without question! More
My late husband and I have been Lincoln/Mercury lesees for at least 15 years. In the three+ years of dealing with Rob Sight Ford/Lincoln, I have never been dissatisfied with the attitude, service and per for at least 15 years. In the three+ years of dealing with Rob Sight Ford/Lincoln, I have never been dissatisfied with the attitude, service and performance of its employees. They are very friendly and the service has always been excellent. Some family members have suggested that I could get the same service for less at a non-dealership service shop. My assurance is that by using the dealership that carries the Ford product I lease at the time, whether I'm in a local or out-of-state need, the attention, repairs and over-all service results in a great experience! And, the cost is not out-of-line. In addition, the dealership will always stand behind its work! Thank you! Gladys V. O'Brien More
jeffery was very helpful with the ford truck.he set up the computer to sync with the truck.keyless pad,cleanup,personalizing services. traffic direction and information about the truck.i gave the best rat the computer to sync with the truck.keyless pad,cleanup,personalizing services. traffic direction and information about the truck.i gave the best rating becauce it was the best information. More
Wonderful staff great quality products!Ford products have come along way as far as quality and dependebility.Ford is the best car and truck company by far. come along way as far as quality and dependebility.Ford is the best car and truck company by far. More
I worked with Craig Touchstone regarding a question about the 6 speed manual transmission. They looked at the car preformed the necessary service. I was kept up to date during the day the car was being serv the 6 speed manual transmission. They looked at the car preformed the necessary service. I was kept up to date during the day the car was being serviced. Car was returned washed and the necessary service was performed and ready before they promised. Just a great service experience and I was very happy with how I was treated. More