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Rob Sight Ford

Kansas City, MO

4.9
1,502 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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13901 Washington Street

Kansas City, MO

64145

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Showing 1,502 reviews

August 04, 2022

Very knowledgeable service advisor, he was very pleasant. He made me feel at ease. The service didn't take very long, but was very thorough. More

by KCthrower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Rob Sight Ford responded

Thank you very much! We appreciate you!

August 04, 2022

Work is done on time and the people are great to work with. Ike to deal with professionals . More

by HFord2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Rob Sight Ford responded

Thank you very much! We appreciate you and your business!

August 04, 2022

I needed to get my oil changed and NO WHERE on your website does it tell you that it is first come first serve. So I made a service appointment and wrote down what I needed. When I came in for my appoi More

by Karenghawley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Rob Sight Ford responded

Thank you for your feedback. We apologize for the frustration with your visit. We will look into making the changes you are suggesting ASAP, frankly we didn't realize that was the case and we should have. Thank you for your business and your patience we very much appreciate both.

August 03, 2022

My third row seating was damaged by a furniture store and I was needing to get a quote to repair it. I spoke with Craig over the phone and he was very nice and explained the process. He was able to see my ve More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
July 29, 2022

terrible service, my ford explorer was parked in the back of this agency for a week and they never put it in for inspection, there was a person who told me that they were already inspecting it and it was a l More

by Suarez_6934
Customer Service
Recommend Dealer
No
Employees Worked With
Chrysler
July 28, 2022

Always get the job in a timely manner I have bought several cars from this dealer More

by Mcrosby8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Rob Sight Ford responded

Thank you so much!

July 24, 2022

Close to work and convenient. Will be back for my next scheduled service in a few months. More

by Lindyb1164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Rob Sight Ford responded

Thank you!

July 14, 2022

Always Fast Friendly Service At Rob Sight And Will Always Have Our Car Services Here More

by Firedogg1907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Rob Sight Ford responded

Thank you so much!

July 14, 2022

This place is amazing there are very nice people and they even let us have a test drive I would recommend to all people In Missouri and Kansas City. More

by stevemucke77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2022

I needed to have a few things done, was told it could take up to 3 hours, it took 4.5 and they only changed the oil. More

by Beckymoze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Aug 03, 2022 -

Rob Sight Ford responded

Thanks for your feedback, we apologize it took longer then promised. We have frankly been super busy and sometimes fall behind. We will work to do better on your next visit. Thank you for your patience and for your business, we very much appreciate both!

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