Rob Sight Ford

The guys at Rob Sight ALWAYS go over and above to make certain that I am taken care of, and have even recommended other vendors to me when they knew they couldn't offer the best solution to my mechanical certain that I am taken care of, and have even recommended other vendors to me when they knew they couldn't offer the best solution to my mechanical problems. They always greet me by name, and do their best to make what could be a painful experience as palatable as possible. There are a lot of "shady" dealerships out there. However Rob Sight Ford/Lincoln/Mercury is the best dealership experience I've had anywhere, without question! More

My late husband and I have been Lincoln/Mercury lesees for at least 15 years. In the three+ years of dealing with Rob Sight Ford/Lincoln, I have never been dissatisfied with the attitude, service and per for at least 15 years. In the three+ years of dealing with Rob Sight Ford/Lincoln, I have never been dissatisfied with the attitude, service and performance of its employees. They are very friendly and the service has always been excellent. Some family members have suggested that I could get the same service for less at a non-dealership service shop. My assurance is that by using the dealership that carries the Ford product I lease at the time, whether I'm in a local or out-of-state need, the attention, repairs and over-all service results in a great experience! And, the cost is not out-of-line. In addition, the dealership will always stand behind its work! Thank you! Gladys V. O'Brien More

Since I had just purchased the used vehicle with an extended warranty, I brought it in to get the paint and interior protection package completed that I had also purchased. Everyone seemed genuinely e extended warranty, I brought it in to get the paint and interior protection package completed that I had also purchased. Everyone seemed genuinely excited that I had traded in the vehicle that kept me at the the dealer at least once a month or every other month. The vehicle was ready when promised and it even got washed. I have been back since for an oil change and they discovered that the rear brakes had not previously been inspected for the vehicle safety check. That problem will be fixed free of charge thanks to the general manager. It just goes to show that you try to make things right. Thanks to Craig for telling me that they could get the oil change done on short notice as I had taken off work early to go play golf. They had the car ready in time for me to go shoot one over par. More

Craig was excellent - worked with my schedule to get my SUV fixed and went out of his way to call me to keep me updated on the progress. Overall, I appreciated his customer service and will return. SUV fixed and went out of his way to call me to keep me updated on the progress. Overall, I appreciated his customer service and will return. More

jeffery was very helpful with the ford truck.he set up the computer to sync with the truck.keyless pad,cleanup,personalizing services. traffic direction and information about the truck.i gave the best rat the computer to sync with the truck.keyless pad,cleanup,personalizing services. traffic direction and information about the truck.i gave the best rating becauce it was the best information. More

Wonderful staff great quality products!Ford products have come along way as far as quality and dependebility.Ford is the best car and truck company by far. come along way as far as quality and dependebility.Ford is the best car and truck company by far. More

I worked with Craig Touchstone regarding a question about the 6 speed manual transmission. They looked at the car preformed the necessary service. I was kept up to date during the day the car was being serv the 6 speed manual transmission. They looked at the car preformed the necessary service. I was kept up to date during the day the car was being serviced. Car was returned washed and the necessary service was performed and ready before they promised. Just a great service experience and I was very happy with how I was treated. More

From the time I called to make the appointment for the From the time I called to make the appointment for the maintence on my vechile, until I left when everything was done, everyone I interracted with w From the time I called to make the appointment for the maintence on my vechile, until I left when everything was done, everyone I interracted with was wondeful. They were extremely nice and answered all questions for me. They were very good about calling to update me on the status of my vechile as well. More

I have dealt with Dave Bryant in the service department for 10 to 15 years and found him to be completely helpful and reliable. Over the years (I am 74) I have had the misfortune to experience indifferent for 10 to 15 years and found him to be completely helpful and reliable. Over the years (I am 74) I have had the misfortune to experience indifferent treatment and outright lying by people at other dealerships, but, from day one at Bob Sight, I have experienced nothing but a high degree of customer service and honesty. I have never had the feeling I was being charged for something I didn't need. I live in an area that abounds with pricy foreign cars and their owners have told me horror stories about the cost of just routine periodic service at those dealers. When I tell them how reasonable the cost of same on my Lincoln is, they cant believe it. I attribute that to an honest dealership with good people, namely Rob Sight. Buy American! More

I took my car in for a standard oil change. I was greeted at my car as soon as I pulled in. Noted the service I had scheduled and directed toward the waiting room. The waiting room had coffee, many greeted at my car as soon as I pulled in. Noted the service I had scheduled and directed toward the waiting room. The waiting room had coffee, many magazines, and a large TV for entertainment. After my car was serviced I was shown the check sheet and we discussed a small oil leak to keep an eye on, and the need for new tires within the next six months. My car was then washed, I paid the cashier, and it was left at the front of the bay with the keys inside. Less than an hour. Cost is a little high, I could get an oil change cheaper at one of the "quick change" places. But I like taking it back to the dealer, just so they can check everything over well. Very good service. More