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Rob Sight Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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I purchased a 2012 Fusion from Rob Sight and it is the best car I have ever owned. I had previously owned a 2005 Escape which was serviced by Rob Sight and was truly impressed with the Service Manager, B best car I have ever owned. I had previously owned a 2005 Escape which was serviced by Rob Sight and was truly impressed with the Service Manager, Bruce Ginther. I knew I wanted to purchase a Ford Fusion and my son suggested that I go to Gary Crossley Ford to get it because he had purchased his 2010 Fusion from them. I decided that since Bruce Ginther was such a pleasure to work with that I should give Rob Sight a chance to sell me the Fusion. I had originally orderd a Fusion at the end of March but due to the tsunami in Japan they could not get the paint in the color I wanted. After discussing my options with Rich Poe I decided to wait until the 2012 Fusion was available and I could not be happier that I waited. The car is absolutely everything I wanted and the staff at Rob Sight are awesome. Michele was so helpful and walked me through all the awesome options on my car. She made the financing process so easy and had every detail covered before I had even walked in to pick up my car. I will be recommending this dealership to all my family and friends and actually I already did to our friends who were the first people to ride in my car. Truly a great experience on my purchase. More
The a/c shuts off periodically for no apparent reason. Service couldn't detect the problem; probably a sensor some where. Unfortunately they burned through more than a quarter tank of gas trying to diagno Service couldn't detect the problem; probably a sensor some where. Unfortunately they burned through more than a quarter tank of gas trying to diagnose the problem, without replacing the fuel. Other than this, no complaints. And Randy is FABULOUS to work with! Highly recommend him. More
We purchased a new Ford Transit and were very pleased with the purchase experience as well as the customer service and service department since the purchase. with the purchase experience as well as the customer service and service department since the purchase. More
I spent 2 1/2 hours there for a my first 5,000 mile oil change. I think this is outrageous. I can't help but think that somewhere in there someone overbooked. I talked to other clients who felt they wai change. I think this is outrageous. I can't help but think that somewhere in there someone overbooked. I talked to other clients who felt they waited too long, also. This did not happen at my old car dealership, so I know it is possible to get people in & out. I was told by one staff member that afternoon is better than morning, so next time I will try that. More
great service department with friendly and skilled people. provided a loaner when needed. had repairs done right and on time. would definitely recommend them to a friend. people. provided a loaner when needed. had repairs done right and on time. would definitely recommend them to a friend. More
This is a Dealership that knows me by my name and the service department always works me in and takes care of my needs in a timely manner and my salesperson Keith alway comes by and talks to me and makes service department always works me in and takes care of my needs in a timely manner and my salesperson Keith alway comes by and talks to me and makes sure that everything is Ok. More
I have bought two new trucks (2008 & 2011)from Rob Sight and have had very good experiences with both on the sales side and service side. Regarding sales, Keith was very professional, answered all Sight and have had very good experiences with both on the sales side and service side. Regarding sales, Keith was very professional, answered all of my questions and was not one of those pushy salesman that gave you the feeling all he wanted to do was make a sale. Because of my good experience with the purchase of the new truck back in 2008, I wnet back to them this past March and bought my 2011 truck. Keith worked with me to get what I wanted. I will most likely be back in 2014 to look at another new truck and hope to work with Keith again. Regarding service, Craig Touchstone is very professional and gets me in & out. He is straight up with me and there has been no surprises. More
Salesman was extremely helpful and worked with us to identify our needs and helped get the price to a point we were comfortable. Great job. We will be back identify our needs and helped get the price to a point we were comfortable. Great job. We will be back More
Jeff was able to fix some minor body touch up work with not pre-notice while the car was in for service. We really appreciate the extra effort Jeff provided to make getting this work done simple for us. not pre-notice while the car was in for service. We really appreciate the extra effort Jeff provided to make getting this work done simple for us. More
I had a very professional but enjoyable experience at Rob Sight in the purchase of a new Lincoln Navigator! The entire team went above and beyond my expectations. I bring my vehicle in for Oil Change Service Sight in the purchase of a new Lincoln Navigator! The entire team went above and beyond my expectations. I bring my vehicle in for Oil Change Service and the team is awesome to! Leslie A Gregor OD More