Rob Sight Ford

everything was great! Everytime I come in for service, it is done correctly and on time, if not I get a loaner car for my convenience. excellent customer service, is done correctly and on time, if not I get a loaner car for my convenience. excellent customer service, More

My only complaint would be the charges for programming the key fob were not provided in advance. I should have asked, but it would have been nice to have all of the services and fees covered before the wo the key fob were not provided in advance. I should have asked, but it would have been nice to have all of the services and fees covered before the work. More

We just love your Customer Service Department. Craig and Roger are Great! The Service area is very clean and they guys are very professional. Thank you. Roger are Great! The Service area is very clean and they guys are very professional. Thank you. More

Treated very fairly, friendly by all at dealership. Salesman was very thorough with sales and initial use of car details. Facility very clean and up to date. Richard Orr Salesman was very thorough with sales and initial use of car details. Facility very clean and up to date. Richard Orr More

Mr. Hawkins made my car buying experience a FUN EXPERIENCE I look forward to repeating the next time I purchase a FORD product. Mr. Hawkins ASSISTED me and not PRESSURED me to find a vehicle withi EXPERIENCE I look forward to repeating the next time I purchase a FORD product. Mr. Hawkins ASSISTED me and not PRESSURED me to find a vehicle within my means. No matter what I have needed in the way of service-(which I might add is absolutely minimal) Mr. Hawkins was right there to make visiting the dealership a fun-filled experience. Respectfully William Aaron Silver 12204 Catalina Leawood, KS 66209 More

We are very pleased with the used car sales experience. Had to get used to the idea of value based pricing. All of the dealership personell were very friendly and helpful. Had to get used to the idea of value based pricing. All of the dealership personell were very friendly and helpful. More

This was my first visit with my Escape. I've always dealt with Shawnee Mission Ford but have had to consider a change since I live in Missouri and need a state inspection every two years. So I have had dealt with Shawnee Mission Ford but have had to consider a change since I live in Missouri and need a state inspection every two years. So I have had to take my Ford to SMF for maintenance and somewhere in MO for inspection. This was my first experience with a dealership other than SMF in 20 years and I was pretty satisfied. My wife purchased her Mariner from Rob Sight and has been trying to get me to go to them for a long time. Guess I'll return in the future. I give this rating because they deserved it. An interesting nit: Apparently I will have to resort to time travel for my next recommended visit. The sticker says my next date for service is Jan 5, 2011. More

Was treated great. Prices on the repairs are very competative. And when the part they put in didnt work right, the service dept was prompt to set up a rental vehicle for me, as i have a 7 mo old baby competative. And when the part they put in didnt work right, the service dept was prompt to set up a rental vehicle for me, as i have a 7 mo old baby girl at home, and i needed a vehicle since my wife drives hers to work at night. And they were very informative about the times, and the repairs being done, and did a great job keeping me informed through the process. They advised that the second new part should be installed today hopefully, and will have my truck back soon. I drive for Lazer Towing also, and you will be a shop that i will keep on my list of referrals, for sure. Thank you again for everything, looking forward to getting my "baby" back. :) More

Service is very easy to schedule on-line. Car gets serviced in a very timely manner. People are all very attentive. Very nice waiting area too. serviced in a very timely manner. People are all very attentive. Very nice waiting area too. More

Unfortunately I had to return 3 times as the part that was supposed to be ordered wasn't, and then it took longer to get it in when it was ordered. was supposed to be ordered wasn't, and then it took longer to get it in when it was ordered. More