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Rob Sight Ford

Kansas City, MO

4.9
1,502 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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13901 Washington Street

Kansas City, MO

64145

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Showing 1,502 reviews

November 29, 2011

This particular time my 2008 Ford Taurus had to go in for a bad cam phaser. It seems particularly early for an engine component to die, the car having 57k miles. However, that issue was repaired and under More

by dmcbratney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
November 29, 2011

I was told the price would be $394 and the bill was for $445. I also told them the left running light was brighter than the right, and it still is. Service rep did not convey this information to me when More

by ruthshroyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember
Nov 29, 2011 -

Rob Sight Ford responded

Thank you for your feed back about your visit.I apologize for us not taking care of you properly. Please email me richpoe@robsight.com or contact me at my direct extension 816-941-1240 to discuss this matter further. I would love the opportunity to make it right for you asap. Sincerely, Rich Poe General Manager

November 27, 2011

I was waited on as soon as I pulled in. The work was performed in less time than usual and I was on the road again quickly. More

by Stewart64012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Craig Touchstone
November 26, 2011

The salesman was very nice and helpful throughout the process. He was professional and not pushy at all. I had a great experience at Rob Sight Ford. More

by jsrodgers07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hawkins
November 23, 2011

It seems like the service always takes longer than what I was advised. I was told the oil change would be approx 45 min but it was over an hour. More

by aukharmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
November 22, 2011

Gary was a great wealth of knowledge with no high pressure sales tactics. Our experience buying our new car from Gary couldn't have been any better! We definitely recommend Rob Sight Ford and Gary More

by sbarnold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Singer, Gary Singer
November 22, 2011

Brought my Lincoln MKZ in for first service. Everything done to my satisfaction. I have bought several Lincolns from this dealership and have always been pleased. More

by William L. Ward
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
November 21, 2011

I looked for a fair price on a quality used truck, found a great looking 8 year old F-150. After my test drive and completion of the paperwork we left with my first F-150. Next day a problem arose with the More

by cbkeyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : 4
November 20, 2011

As usual, the attitude of the people I dealt with and the on-time completion of the service made it a pleasure to do business with you again. More

by Neumand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
November 19, 2011

Took 2011 Mustang GT (purchased used from individual not this dealer) for an oil change. I'm very picky about nicks/scratches/etc. and discussed my concerns with the serivce department who understood and m More

by steve246810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Erick Davidson & JD Schilb
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