Rob Sight Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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This particular time my 2008 Ford Taurus had to go in for a bad cam phaser. It seems particularly early for an engine component to die, the car having 57k miles. However, that issue was repaired and under a bad cam phaser. It seems particularly early for an engine component to die, the car having 57k miles. However, that issue was repaired and under warranty fortunately. My concern is with the steering of the car. It makes a grinding noise when turning right and accelerating. The vehicle sounds like an old rusted out hoopty. When I brought the vehicle in for that, I was told about the sound, "We hear that all day," by the service manager. There have been numerous issues with this Taurus. I can tolerate issues, somewhat. But if the prevailing standard of quality is to accept such things, I really will have to consider something other than Ford for my next vehicle. More
I was told the price would be $394 and the bill was for $445. I also told them the left running light was brighter than the right, and it still is. Service rep did not convey this information to me when $445. I also told them the left running light was brighter than the right, and it still is. Service rep did not convey this information to me when the service was completed. Kermit Shroyer More
The salesman was very nice and helpful throughout the process. He was professional and not pushy at all. I had a great experience at Rob Sight Ford. process. He was professional and not pushy at all. I had a great experience at Rob Sight Ford. More
Gary was a great wealth of knowledge with no high pressure sales tactics. Our experience buying our new car from Gary couldn't have been any better! We definitely recommend Rob Sight Ford and Gary pressure sales tactics. Our experience buying our new car from Gary couldn't have been any better! We definitely recommend Rob Sight Ford and Gary Singer to anyone who is looking for a hassle free way to shop for their next new car. More
Brought my Lincoln MKZ in for first service. Everything done to my satisfaction. I have bought several Lincolns from this dealership and have always been pleased. done to my satisfaction. I have bought several Lincolns from this dealership and have always been pleased. More
I looked for a fair price on a quality used truck, found a great looking 8 year old F-150. After my test drive and completion of the paperwork we left with my first F-150. Next day a problem arose with the a great looking 8 year old F-150. After my test drive and completion of the paperwork we left with my first F-150. Next day a problem arose with the truck, this was a Sunday, could not do anything till Monday. Feeling upset and stuck with a truck I had to fix, out of pocket, I talked with the pre-owned manager. He was so willing to do whatever I wanted to resolve this problem. Needless to say, it was something minor, which the service dept. repaired and still gave me the option to get out of this deal. I finished the purchase of my new/used truck and will go straight to my, Rob Sight Ford for my new Ford in the future. First class group of people. This truck sure looks good in my garage! More
Took 2011 Mustang GT (purchased used from individual not this dealer) for an oil change. I'm very picky about nicks/scratches/etc. and discussed my concerns with the serivce department who understood and m this dealer) for an oil change. I'm very picky about nicks/scratches/etc. and discussed my concerns with the serivce department who understood and made sure my car was not parked in an area where any damage could occur. Also, they noted the car had the holes drilled out to put a license plate on the front (which I am not using), at no charge to me the color matched some plastic plugs and installed them in the front bumper which greatly improved the cars look. As I didn't purchase this from them, this was service above and beyond. As I'm in the market for another Ford soon, they will be my choice to buy from. Great service department and the sales folks that I have spoken with sound like pretty straight up guys also. More