Rob Sight Ford

I noticed the message still says "change oil soon" but I think that will go away. If it doesn't I'll take the car back in. Service adviser Craig Touchstone was extremely courteous and helpfu soon" but I think that will go away. If it doesn't I'll take the car back in. Service adviser Craig Touchstone was extremely courteous and helpful. I am looking for a dealer I can trust, and the face of a dealer is often the service adviser. Craig did an excellent job of creating favorable first impressions. Because of this good experience I will definitely be back. More

24000 mile service, oil change and tire rotation. Quick Easy Great Value. Even the location was overshadowed by the prompt courteous service. Again a positive experience. Easy Great Value. Even the location was overshadowed by the prompt courteous service. Again a positive experience. More

Just another great experience with this dealership! They took care of my problem without any question. The service guys are always wonderful to work with and extremely helpful. took care of my problem without any question. The service guys are always wonderful to work with and extremely helpful. More

All questions were answered, not too many questions asked, was clear that this was a generous and fair organization. I have told everyone I know who would be interested that Rob Sight is the place to asked, was clear that this was a generous and fair organization. I have told everyone I know who would be interested that Rob Sight is the place to do business. More

I purchased my 2005 Mercury Sable used. I have only had my car serviced with Rob Sight and have always been satisfied with the service they provide. my car serviced with Rob Sight and have always been satisfied with the service they provide. More

I called at 11am and they got me in by 2pm. Roger kept me informed on their progress and had the car washed and ready to go in a little over an hour. Great service Jack Edwards informed on their progress and had the car washed and ready to go in a little over an hour. Great service Jack Edwards More

My experience at the Rob Sight (Service Center) over the past three years has always been excellent. The people there are always friendly and responsive to my needs and requests. If I have needed a ride to past three years has always been excellent. The people there are always friendly and responsive to my needs and requests. If I have needed a ride to and from work while my car is being serviced--they come through. My most recent visit was an unscheduled one. I was taken care of quickly and back on my way with peace of mind the repair was done right. Each of the Sales Managers I've worked with fully explains the required service (before and after) and what the cost will be. I live in another city with a Ford/Lincoln dealership and have not had the same positive experience with that service center; so I now only take my business to the Rob Sight location where I know I can trust their word and work. Keep it up! Thank you for the opportunity to tell my story! Shannon Deines More

I had found my truck online and called into the dealership. I spoke with Marc on the phone and set up an appointment to come look at it. If you are looking for a no stress car buying experience, dealership. I spoke with Marc on the phone and set up an appointment to come look at it. If you are looking for a no stress car buying experience, then go to Marc! This was definitely the easiest used car sale I have ever had. The truck was about $3000 under NADA dealer retail with no negotiation necessary, and they took care of touch up work. There was some paint damage and a couple of dents that are completely fixed. More

I emailed Rob Sight Ford regarding one of their used cars that I had seen on the internet. I received an email acknowledging my online inquiry, quickly followed by a phone call from salesman Jeffrey Hawkins that I had seen on the internet. I received an email acknowledging my online inquiry, quickly followed by a phone call from salesman Jeffrey Hawkins. I found Jeffrey to be very professional, polite and extremely helpful in providing information regarding the car. We decided to drive from the Omaha, NE area to Kansas City, MO to see the car and ended up purchasing it that same day. Jeffrey made the whole process easy and a pleasure; this was the most pleasant experience I have ever had when purchasing a car. I will recommend Jeffrey Hawkins and Rob Sight Ford to anyone looking to purchase a new or used car. More

The service was not acceptable. I was advised the parts for my car would be in on Monday. I had planned to leave town for the holiday to travel out of state Monday night. Was told the parts didn't come for my car would be in on Monday. I had planned to leave town for the holiday to travel out of state Monday night. Was told the parts didn't come however they would be in express on Tues. by 9:30 and my car would be ready no later than 12:30 pm. I received call at 12: 37 pm. When I arrived at the dealership apx. 1 pm an was told my car was ready. I did NOT even get out of the dealership parking lot and the problem I brought my car in for was NOT fixed. All the screens, navigation were still black and dead. I drove back up to the service area and I asked if anyone had even looked at or tried the system and was told yes several times. I asked then why does it not work. He got in and saw the same problem. He then stated oh they forgot to do something. I obviously was not happy. He told me he would take the car and stay with it and it would only take ten minutes! I waited in the waiting room. One and half hours later, they service man came and got me and said it was fixed. Well I got in my car again, and this time again, not everything worked. Then he worked with some programing and it finally worked. What kind of workmanship and management of the service dept. is this? Awful! I now was one and half days late on my trip! I 'd taken time off of work and wasted all my time. Needless to say, I am not happy. I am however Very HAPPY with Mr. Singer the sales man who sold me the vehicle. He came and visited with me. More