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Rob Sight Ford

Kansas City, MO

4.9
1,514 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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13901 Washington Street

Kansas City, MO

64145

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Showing 1,514 reviews

January 22, 2012

Jeffrey Hawkins, Sales Specialist was the most curteous and competent sales person I have met in years. He is knowledgable of the cars and made sure that I was satisfied to the utmost before closing the de More

by SheriLevingston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hawkins
January 21, 2012

Jeffrey did a great job with hooking us up with the awesome Mazda cx7 we bought..We drove all the way from Deshler NE and we weren't disappointed at all. Jeffrey had our car inside and totally detailed More

by sidwildchild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeffrey hawkins
January 19, 2012

We were sad that they didn't wash the Suburban before they put the protective coating on the truck. Brought the Suburban in for oil change and to respray the protective coating. Very happy they worke More

by kackrhea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
January 17, 2012

They always say "never buy the first car you test drive", but I had no hesitation the day I bought my new-to-me Jeep from Rob Sight Ford Lincoln. Upon entering the building, only there to "start" my More

by mdehner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marc Sullivan, Rich Poe, Marc Sullivan
January 17, 2012

I thought the battery installed on the car, 2 1/2 years old, should not have been included in the Warranty (86000+ miles). A battery should be good for at least 3 years. In fact other batteries I have ha More

by ksupowrcat
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
January 12, 2012

Routine "The Works". The same great service Routine "The Works". The same great service as I have experienced in the past. I have always experienced professional and courteous reception fo More

by Wes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service personel, Cashier, Reception and Rob Sight
January 12, 2012

Easy scheduling and friendly service. Liked the carwash too. rewards program was a bonus and service was done quickly. summary status of maintenance items helps plan future service. More

by jblase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
January 08, 2012

The service staff at Rob sight Ford has been nothing but excellent. We drive around 200 miles each way just to have this team work on our mkx. In particular the service from roger waterfield and JD has been More

by Cookryan83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger & JD
January 07, 2012

I went to get an oil/filter change and tires rotated. I have been pleased so far with service but not this time. When my car was done, the windows were down. When I put the windows up, my car smelled of More

by currielm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
1
Jan 23, 2012 -

Rob Sight Ford responded

I sincerely apologize for the bad visit you had at Rob Sight Ford. We have resolved the issue that occurred here and can assure you that will never happen again. After our discussion on the phone I am so glad to hear you will be back to see us and will use the free "Works Package" coupon we sent you for your trouble, I know it doesn't "fix" what happened but your next visit will go the way it is supposed to, GREAT SERVICE and the bill will be on us. Thank you for sharing your experience on dealerrater.com, thank you for allowing me to try to make it right for you, and most of all THANK YOU for your continued business. If I can ever be of service please contact me directly. Rich Poe- General Manager Rob Sight Ford

January 05, 2012

I have always found the personell to be very friendly and helpful. I have never had to wait for a long period of time for service. More

by lizat1110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service personell
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