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Rob Sight Ford

Kansas City, MO

4.9
1,506 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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13901 Washington Street

Kansas City, MO

64145

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Showing 1,506 reviews

February 15, 2012

My windshield was replaced by the body shop and subsequent service department visits corrected a couple of problems with the rain-sensing windshield wipers. Everyone was great. More

by Holly G
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Bryant, Bruce Ginther, Gary Singer,Mark in Body Shop, Bruce Ginther, Gary Singer
February 14, 2012

One of the best experiences we have had purchasing a vehicle!! Sandra was just wonderful. So very friendly and helpful. Purchasing a vehicle at Rob Sight was so very easy! Very pleased with the way the More

by Tammyo78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jacobs & Gary Singer, Gary Singer, Sandra Jacobs
February 11, 2012

My overall buying experience at Rob Sight Ford was excellent. It was my first time buying a new car and my sales consultant was very helpful throughout the entire process. He made it an easy, relaxin More

by fordbuyer2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Koenigsdorf
February 05, 2012

Sandra gave my wife and I great service. She was very patient with us while we selected exactly the right vehicle and worked to get the price just right. The finance department found us a great interest More

by johnmt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sandra jacobs, Sandra Jacobs
February 05, 2012

Great experience. Called about a specific car listed by them on Autotrader. Got Jeffery (the Hawk) Hawkins on the phone and he said "I'll have it warmed up and ready to test drive for you"...now that's exc More

by ostemo8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Hawkins
February 03, 2012

I had a MO inspection made and Eric came and told me I needed wiper blaces which I said OK. After returning home I had a message on my answering mach. that they forgot to put the blades on. I had to r More

by joemag3552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric
February 03, 2012

mark from the body shop miss some things in esimate.then taking longer to fix then told when to pick my suv up after looking at work it wasnt up to par started to voice my opinion to him he became very rude More

by bgoodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark body shop manager/Rich Poe genaral manger
Feb 04, 2012 -

Rob Sight Ford responded

We take pride in doing everything we can to meet our customers expectations.I wish we would have gotten this right for you from the start, regrettably we didn't. Thank you for giving us the opportunity to make it right for you, hopefully the no charge rental car we provided as well as doing everything you requested to ensure your satisfaction did just that. I am glad we were able to accommodate all of your requests and sincerely apologize for your inconvenience. If I can be of further service please contact me directly. Thanks for your business. Rich Poe-General Manager Rob Sight Ford

January 31, 2012

Sometimes when you go into a dealer, they bug the heck out of you and try to send you out the door that day with a car. Not so dealing with Keith Koeningsdorf at Rob Sight Ford. Answered all our questio More

by steve246810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Koeningsdorf
January 30, 2012

I gave high scores because all of my needs were met. Everyone answered all of my questions and everyone made the process as fast as possible. More

by Rocktech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith, Eric, Rich,
January 26, 2012

We are so pleased with Rob Sight Ford! We have purchased two Lincoln MKS's so far from them and love the friendliness, ease, and comfort of the dealership. We travel over 100 miles to get there for that re More

by alusker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith and service man Eric
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