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Rob Sight Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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My windshield was replaced by the body shop and subsequent service department visits corrected a couple of problems with the rain-sensing windshield wipers. Everyone was great. subsequent service department visits corrected a couple of problems with the rain-sensing windshield wipers. Everyone was great. More
One of the best experiences we have had purchasing a vehicle!! Sandra was just wonderful. So very friendly and helpful. Purchasing a vehicle at Rob Sight was so very easy! Very pleased with the way the vehicle!! Sandra was just wonderful. So very friendly and helpful. Purchasing a vehicle at Rob Sight was so very easy! Very pleased with the way the sale was conducted. No high pressure sales which is so appreciated. Options were offered but not aggressively. We did purchased the extended warranty. We were pleased with the price as well as the interest rate we received. Overall Great Experience. To get my telephone to sync Sandra went and got some help, Gary Singer, since my phone was being difficult. He was great. Took care of this and was so very helpful as well! She did not have to do this. She could have sent me home without it finished, but she did not. I really appreciate this, I use my telephone alot. Love my, new to me, 2009 Lincoln Navigator! More
My overall buying experience at Rob Sight Ford was excellent. It was my first time buying a new car and my sales consultant was very helpful throughout the entire process. He made it an easy, relaxin excellent. It was my first time buying a new car and my sales consultant was very helpful throughout the entire process. He made it an easy, relaxing, and problem-free experience! I had gone to other dealerships when initially searching for a car, but once I got to Rob Sight Ford I felt much more comfortable since there was not the pushy salesperson, fast-talking service that I had experienced at the other dealerships. More
Sandra gave my wife and I great service. She was very patient with us while we selected exactly the right vehicle and worked to get the price just right. The finance department found us a great interest patient with us while we selected exactly the right vehicle and worked to get the price just right. The finance department found us a great interest rate. We especially liked the very low pressure sales atmosphere making the entire experience pleasant. More
Great experience. Called about a specific car listed by them on Autotrader. Got Jeffery (the Hawk) Hawkins on the phone and he said "I'll have it warmed up and ready to test drive for you"...now that's exc them on Autotrader. Got Jeffery (the Hawk) Hawkins on the phone and he said "I'll have it warmed up and ready to test drive for you"...now that's exceptional service, and sure enough, when I arrived 30 minutes later the car was sitting out front, gassed up, warmed up and ready to roll..needless to say, I bought the car...when buying a car can be this painless and stress free, then you are dealing with a world class dealership. More
I had a MO inspection made and Eric came and told me I needed wiper blaces which I said OK. After returning home I had a message on my answering mach. that they forgot to put the blades on. I had to r needed wiper blaces which I said OK. After returning home I had a message on my answering mach. that they forgot to put the blades on. I had to return to dealer to have them put on. I live in Raymore, MO More
mark from the body shop miss some things in esimate.then taking longer to fix then told when to pick my suv up after looking at work it wasnt up to par started to voice my opinion to him he became very rude taking longer to fix then told when to pick my suv up after looking at work it wasnt up to par started to voice my opinion to him he became very rude to me and my 9 year old who was with me then told me to pick it up on monday and walked away from me at that point i went into the dealership and ask to speak with a manager talked to rich poe who then told me he would handle the issue and assured me that he would make it right so i waited for the repairs to be corrected after taking longer again to make repairs came up to pick it up again and there was more issues that wasnt properly repaired so took the suv home becoming more frustrated call rich set up a meeting with mark and rich togather came back up again the next day and showed them the issues rich and mark agreed that they needed adressed and then me he told me he needed to order parts and he would call to bring it back again after the parts came in after a week he called and told me to bring back in on that coming monday so doing so it took 4 days to finish the repairs after picked it up it wasnt washed the and so it was kinda of hard to see what was done after the third round of repairs and five trips to the bodyshop it looks okay i was very disappointed about the whole ordeal it was a great inconvenice and had to change my schedules at work and home just to get this thing corrected.after having body work done there before which was much greater in aspect around 6 months ago by then larry the old body shop manager who me keep informed and timelines and progess and preformed seamless repairs and much greater customer service i dont think i would use the body shop again.thanks to rich i think this experience would have end up with me taking my car somewhere else to finish the repairs like tom little from safeco gave me the option to do. More
Sometimes when you go into a dealer, they bug the heck out of you and try to send you out the door that day with a car. Not so dealing with Keith Koeningsdorf at Rob Sight Ford. Answered all our questio out of you and try to send you out the door that day with a car. Not so dealing with Keith Koeningsdorf at Rob Sight Ford. Answered all our questions, did not pester us, let us drive several of the models we were looking at so we could make an informed decision. When it came time to buy, got a great price (no hasseling or playing games), he found our car (color/options we wanted), brought it in quickly, did a great job going over all the fancy Ford touch stuff and got us out the door. The finance manager did not hound us to heck about adding on other items (paint protection, extended warranty / etc. Just told us what they had availabe and the cost, he also made this a non hassle experience. So if you want good information, no hype, straight pricing and the option to check out the models, I would highly recommend this dealer and if you want talk to Keith, he was a straight shooter. More
I gave high scores because all of my needs were met. Everyone answered all of my questions and everyone made the process as fast as possible. Everyone answered all of my questions and everyone made the process as fast as possible. More
We are so pleased with Rob Sight Ford! We have purchased two Lincoln MKS's so far from them and love the friendliness, ease, and comfort of the dealership. We travel over 100 miles to get there for that re two Lincoln MKS's so far from them and love the friendliness, ease, and comfort of the dealership. We travel over 100 miles to get there for that reason. Yesterday we needed an oil change and were in the area, so we stopped by (without an appt) and they accomodated us by dropping us off at a local restaurant so we could have lunch while they fixed the car. They go above and beyond and we are very happy with them! More