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Rob Sight Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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I was told the issue on my vehicle was the parking brake shoes needed replaced, and you wanted to charge me $432 for the repair. I declined that. Brought the vehicle home, and tore the brakes and rotors o shoes needed replaced, and you wanted to charge me $432 for the repair. I declined that. Brought the vehicle home, and tore the brakes and rotors off myself, and the shoes were in great condition. This was NOT the issue, and I would have been out $432 for nothing, and still would have had a "ticking" sound going on. You also stated you checked the UV joints, and hub - I dont think so. Upon further inspection under the vehicle, while vehicle was jacked up, and front tires removed, noticed the wheel weights were loose on the front tires. I took them to be re-balanced - $20 and the issue is resolved. I don't think you really dug into my wheels, brakes at all. I think an "assumption" was made as to the problem, and I'm glad I didnt agree to let you do any repairs on the vehicle. The customer service was great at a personal level, but I felt the service itself was very very poor. More
What an UNBELIEVABLE experience, bought the used car I'd been looking for at a price I never thought I would find. Follow that with the professionalism of Win Glass and this was truely the best car buying been looking for at a price I never thought I would find. Follow that with the professionalism of Win Glass and this was truely the best car buying experience I've ever had. I was convinced I would be financing this car through my own bank but once I talked to Tony Wright his openess and explanation of ALL my options, it was one stop shopping. I will recommend everyone I know looking for a car to Rob Sight Ford and Win Glass. More
Charlie and Tony were fantastic. We had our 2 young kids with us and they made them fill at home. Even though we didn't work with Ty he let the kids watch cartoons on the Ipad. Way to go guys!!! We will for with us and they made them fill at home. Even though we didn't work with Ty he let the kids watch cartoons on the Ipad. Way to go guys!!! We will for sure be coming back and letting everyone we know just how great you guys were!! Thank you!! More
I was very pleased with how easy they made the deal go for me. I will definitely recommend Rob Sight for their car purchase in the future. for me. I will definitely recommend Rob Sight for their car purchase in the future. More
I have put off buying another car for a while because I was dreading the whole process. I was amazed at how easy it was to purchase my car. The saleman (Michael Taylor) was wonderful and very knowledgabl was dreading the whole process. I was amazed at how easy it was to purchase my car. The saleman (Michael Taylor) was wonderful and very knowledgable of the vehicle I was purchasing. He really put me at ease during the whole process. The financing portion was painless as well. Tony Wright explained everything clearly and worked hard to get the best interest rate possible. I never felt pressured or uncomfortable at all. I feel that I got a very good price on my trade-in as well. I am totally happy with my experience at Rob Site Ford and would recommend them to anyone who is in the market for a vehicle. Today, I'm going to go out and enjoy my new ride! More
We have dealt with this dealer for years. We have purchased a truck, and have all our vehicles serviced here. They are so friendly and the service has always been great. We always deal with Dave a purchased a truck, and have all our vehicles serviced here. They are so friendly and the service has always been great. We always deal with Dave and he is always so friendly and stays on top of everything for us......IT'S GREAT!!!!!!!!!!!!!!!! More
Thanks so much for you patience and dilligence during the purchase of our new vehicles. I would not hesitate to recommend your dealership to any of my friends. purchase of our new vehicles. I would not hesitate to recommend your dealership to any of my friends. More
I recently purchased a 2006 GMC Envoy Denali. During the test drive a notice a slight shimmy in the front wheels. The sale person said she would have their service dept check it out. Since they don't have G test drive a notice a slight shimmy in the front wheels. The sale person said she would have their service dept check it out. Since they don't have GM parts they have another dealer inspect it. The truck needed new wheel bearings and also found the 4x4 switch needed replacing. Rob Sights paid for the repairs and when I pick up the truck it drove perfectly. I was impressed and thank the sale person for looking out in my best interest. I will buy another vehicle from this dealer using the same sale person. More
I originally bought my car in January 2012 from Rich Poe - best car buying experience I have ever had - no pressure - no games. Yesterday, Craig told me that they could change my oil and rotate my tires wi - best car buying experience I have ever had - no pressure - no games. Yesterday, Craig told me that they could change my oil and rotate my tires within an hour and they did - then he took the time after my truck was serviced to show me on his computer how I can track the service records of my vehicle. I didn't expect that level of customer service. More
My experience was by far the best i have ever had at a dealership. They were friendly, knowledgeable, fair and worked very hard to make me happy. I am a customer for life! dealership. They were friendly, knowledgeable, fair and worked very hard to make me happy. I am a customer for life! More