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Rob Sight Ford
Kansas City, MO
1,506 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,506 reviews
September 24, 2012
I have bought several vehicles in the past and this by far was the easiest transaction I have ever made. When they say "no hassle" they mean no hassle. The pricing was straight forward and they gave me a far was the easiest transaction I have ever made. When they say "no hassle" they mean no hassle. The pricing was straight forward and they gave me a great offer for my trade in with an explanation of how they arrived at the price. The other thing I loved about this dealership was they did not keep calling or emailing me trying to get me into the deaelership as my wife and I were taking our time to buy the right vehicle. They really allowed me to initiate contact and only sent me a couple of courteous emails to check in and send me updates on new inventory that matched the type of vehicles we were interested in. I will always go to Rob Sight first for my vehicle purchases in the future and will recommend them to all of my friends and family, they know how to treat customers! More
by travis.douglas.7
September 21, 2012
I just want to say that Marc went above and beyond with helping me purchase this vehicle. He made sure that all of my needs were met and got me the best price in town. Everyone was very friendly at Rob S helping me purchase this vehicle. He made sure that all of my needs were met and got me the best price in town. Everyone was very friendly at Rob Sight and I will recommend them for years to come. I couldn't be happier with my experience! More
by Scottds
September 18, 2012
super experience, timely and accurate. I have worked with ty , craig and gary and of course Rob sight , each time eveyone is friendly and effecient. with ty , craig and gary and of course Rob sight , each time eveyone is friendly and effecient. More
by mitchgale
Employees Worked With
Craig Touchstone
September 17, 2012
Rob Sight Ford provided us with an extraordinary experience when purchasing a vehicle recently. My husband and I have purchased many vehicles over the years, and some of our experiences with sales experience when purchasing a vehicle recently. My husband and I have purchased many vehicles over the years, and some of our experiences with sales and financing personel have been downright painful. Both the sales process with Jeff Morton and financing process with Tony Wright were very quick and efficient. Jeff was superior at picking up on how we as customers like to do business. Everything went very smoothly from test driving the vehicle to price negotiations. In addition, Tony Wright got us in and out of his office very quickly and respected our wishes when we stated we were not interested in other offers. I would highly recommend Rob Sight Ford, Jeff Morton and Tony Wright to others who are interested in purchasing a vehicle. More
by cclements
Employees Worked With
September 14, 2012
I called the dealerships service department ahead of time(5 days) and they had the tires waiting to put on my car when I made it into the dealership. time(5 days) and they had the tires waiting to put on my car when I made it into the dealership. More
by ksupowrcat
Employees Worked With
Craig Touchstone
September 12, 2012
I called for the appointment a week before I needed to have the work done. I was able to pick the date and time of the appointment to fit my schedule. When I arrived for the appointment, Erik Davidson m have the work done. I was able to pick the date and time of the appointment to fit my schedule. When I arrived for the appointment, Erik Davidson met me and quickly checked me in. The service was completed before the estimated time for completion. The cashier was pleasant, friendly, and efficient. When I was ready to leave, I found that the car had been washed. My service experience was, in all ways, "Great." More
by MikeHanover
Employees Worked With
September 09, 2012
UPDATE:: I was since contacted by Win at Rob Sight Ford concerning the minor complaints I mentioned below. All things have been taken care of, and I again thank Win for all his efforts to make things right concerning the minor complaints I mentioned below. All things have been taken care of, and I again thank Win for all his efforts to make things right. He and Rob Sight Ford are terrific people to deal with! I can't say enough good things about Rob Sight Ford. We live in South Dakota. Dealers here are horrendous. Everything is WAY overpriced, and they want to steal your trade-in every time. That is, if they even WANT your trade-in. I've always compared buying a vehicle to getting a root canal. I HATE IT. But I have to say I've NEVER been treated better by a dealer IN MY LIFE (I'm 61!) than Rob Sight Ford. We drove 480 miles one way to buy a beautiful 2011 Chrysler Town & Country van from Win Glass at RSF that we found on the Internet. First, the price for the vehicle we bought was $5000 LESS than ANY comparable Town & Country in our area. I'll travel 960 miles round trip to save that much money any day. We left SD on Thursday, bought the T&C, and drove it home to S. Dakota on Friday. That gorgeous wash job RSF did to the T&C was spoiled by some very heavy rain we ran through in MO on the way back, but who doesn't need rain these days! It was fine in every respect, EXCEPT for four items. One, RSF's Service Dept. should've checked the tire pressures before we took it. The Tire Pressure Indicator lit up some distance down the road, (Good thing it works!), so I had to find a place with an air hose, which isn't easy today. Annoying, but nothing major. Two, it seems the front end is just slightly out of alignment, causing one tire to wear quite a bit more than it should have. I'm thinking RSF should've out the vehicle on their alignment rack sometime before putting it out for sale. The other three tires are very good. Three, it seems I have one tire slightly out of balance. Again, it's not a huge problem, but something I think SHOULD be checked on any nice used vehicle like this one, since none of these things are a major cost to a dealer. Last, the service sticker indicates the van was just serviced, but the onboard computer's saying an oil change is due. So, I guess I'll have to get the oil changed this week, too. If it had been serviced, the low tire pressures SHOULD have been found and corrected. Again, none of these things are earth-shaking, though the low tire pressures could've turned into something bigger if not found and remedied. The overall condition of the vehicle, however, is superb. Would I buy from Rob Sight Ford again? In a New York minute. In any case, minor problems are always fixable, and we are loving this new used Town & Country! AGAIN, I think Rob Sight Ford is head and shoulders above ANY dealer in my area here in South Dakota, and I'll recommend them to anyone, anywhere, anytime. More
by ken.atwood
Employees Worked With
Win Glass
September 03, 2012
This was a very good dealership. My fiance and I were very pleased with the employees that we got to work with throughout the entire time that we were there. Michael Cox was very helpful with trying to g very pleased with the employees that we got to work with throughout the entire time that we were there. Michael Cox was very helpful with trying to get our payment as low as we could go and was very friendly. The general manager was very helpful with our financing and we are very glad that we got to see him and not just a finance person. If i ever were to buy another car from a dealership I would try here again. More
by ewhitsitt27
September 01, 2012
Craig made the extra effort to save me money and ensure I had a pain-free experience. Overall my experience with the dealership has been very positive. had a pain-free experience. Overall my experience with the dealership has been very positive. More
by gimlinks
Employees Worked With
Craig Touchstone
August 31, 2012
I had great service and an amazing trade in price on my 2003 Escape as well! I love my Jeep, Thanks you so much Keith!! 2003 Escape as well! I love my Jeep, Thanks you so much Keith!! More
by HiliaryNichols
Employees Worked With
