Rob Sight Ford

We saw the truck we wanted on a Sunday. We called that Monday and told Michael we would like to test drive it. We went there that evening. Michael greeted us right away. We took it for a test drive. W Monday and told Michael we would like to test drive it. We went there that evening. Michael greeted us right away. We took it for a test drive. We liked it, the price was just right, and we wanted to buy it. Michael got us going with the paperwork. We then finished the paperwork with Rich. It all went through that evening; and we drove home in our new truck. Michael and Rich were both very friendly people. Any questions that we had, they were able to answer. In the following days, any questions I still had I was able to call Michael and get them answered. It was an easy, friendly, and fast process! More

This is a professional, classy and comfortable way to buy a car. We are thrilled with this dealership. Great salesperson and credit person. A painless experience unlike other dealer experiences in the past. a car. We are thrilled with this dealership. Great salesperson and credit person. A painless experience unlike other dealer experiences in the past. Thank you. More

Sandra was helpful and supportive and no pressure. A pleasure to work with separate her being double and tripled booked. Tony was flexible and tony was very flexible and fast in getting the financing do pleasure to work with separate her being double and tripled booked. Tony was flexible and tony was very flexible and fast in getting the financing done. A pleasure to work with them both and will recommend the dealership to all. More

Dave did an excellent job of follow-up after the replacement parts came in. The service was performed immediatley when I arrived. I was very satisfied with the overall service experience. replacement parts came in. The service was performed immediatley when I arrived. I was very satisfied with the overall service experience. More

Bruce and Craig and the service team are great! It is Ford Motor Company who has a serious problem with My Touch Sync. Too many flaws and the system really sours the experince of returning to Ford for Ford Motor Company who has a serious problem with My Touch Sync. Too many flaws and the system really sours the experince of returning to Ford for transportation. The 2011 Edge Sync system has been a problem from March 2011 to now. Ford is really putting their dealers at considerable embarrasment and expense because of a product that does not work properly. More

Rob Sight Ford and Marc Sullivan made buying my first car an easy and worry free process. I explained my situation and Marc was eager to assist me and get me in a car that I could afford. I would highly r an easy and worry free process. I explained my situation and Marc was eager to assist me and get me in a car that I could afford. I would highly recommend Rob Sight Ford to anyone. More

The salesman was very knowledgeable and the initial visit tp the dealership went smoothly. I was advised as the order progressed and any questions were promptly answered. When the vehicle arrived he revie tp the dealership went smoothly. I was advised as the order progressed and any questions were promptly answered. When the vehicle arrived he reviewed aal the accesories. Upon a retun visit he reviewed any features that we had not fully understood. More

What an awesome dealership!! I bought my very first car without my parents from Rob Sight on August 21, 2012. I was looking for something about two years old with low miles. I was very interested in a Merc without my parents from Rob Sight on August 21, 2012. I was looking for something about two years old with low miles. I was very interested in a Mercury Milan or a Ford Fusion. Because this was my first car and I was making the car payments on it, I was very picky as far as the options/colors that I wanted. I found the absolute perfect Mercury Milan that EVERYTHING on it that I wanted. Sandra Jacobs stayed late on a Friday afternoon so I could test drive the car with my dad. After test driving it, I knew that it was the car that I wanted. There was a golf ball sized dent in the front passenger door and Sandra had it fixed the next day by her "dent guy." Now, you can't even tell that there was a dent there. Very impressed! I worked with Tony Wright in the financing department and he was very easy to work with and explained everything in detail because I had quite a few questions with being a first time car buyer. Overall, I was completely impressed with Rob Sight Ford and I would recommend them to anyone. Thanks for the awesome service! More

I couldn't have been happier with my experience buying my 2013 Ford Explorer here. I had reservations about purchasing that big of a vehicle (I had been driving a 2000 Honda Accord) but I was given ample ti 2013 Ford Explorer here. I had reservations about purchasing that big of a vehicle (I had been driving a 2000 Honda Accord) but I was given ample time to drive the Explorer to make sure it was just what I wanted. Michele was extremely knowledgeable about all the options and features and was extremely patient explaining them all..over and over! More

Very satisfied with my last service at the dealership. With the 'Works' Discount, price was very good. Normally the service department will get me in and out very quickly if I arrive early in the morning. With the 'Works' Discount, price was very good. Normally the service department will get me in and out very quickly if I arrive early in the morning. The work with Oil Change and check up went well. The service also fixed the Rear Window Defroster. This took longer, but I was very pleased that this was done. Could have been a little better at communicating that the time required would be as long as it was. The work on the Rear Defroster was done very well, looks like original and it works 100%. All people that I interacted with were very nice. They always are. I find it a little frustating to have to wait on a Rebate versus getting the service discount at the point of sale. Seems like a long time (6 weeks estimated, still not received), to get a $10 Rebate. Maybe done so that most people do not actually go through the effort to get the Rebate? I also had a small defect in the Dashboard rubber. The Dealership indicated they were waiting on Ford Corporate to get back to them on the whether it would be covered by warranty. I was told that the service department would call me when they heard back from Ford. I did not get a call, and finally called the service department for a follow-up to this. I was told that this was not covered because it was identified too late in my warranty to be covered. Also, that it was not the Dealerships decision. This was a disappointment, and the communication from the Dealership to me was not done well. The defect is about 1/4 inch. I mentioned it at my first visit for oil change and was told it could be fixed. I purposely did not request immediate repair. When I did request the repair, the response that it was too late for it to be covered, seems like a poor repsonse. I will probably continue getting service at the dealership as long as the convience, timeliness and price stay where they are. PS. I was encouraged to see that the Fusion Hybrid will now have a plug in version. More