Rob Sight Ford

The new guy wasn't very informative. I told him I wanted the oil changed, which with all of the other Service Advisors immediately translates to the Works package. this guy asked me if I wanted the tires r the oil changed, which with all of the other Service Advisors immediately translates to the Works package. this guy asked me if I wanted the tires rotated and a couple of other things. To which I said "isn't that part of the Works package?" He said, "Oh you want the works package". Also, when he came to the car, he didn't have his clipboard, wasn't taking down the mileage and the VIN etc while I was talking to him. If I have my choice in the future I will wait for one of the other Service Advisors to take care of me. More

Michael worked hard to find the car that met my specifications. He stayed in touch. He called when anything became available that he thought we should give consideration. He was sensitive to helpi specifications. He stayed in touch. He called when anything became available that he thought we should give consideration. He was sensitive to helping us seal the deal in 2012. More

Great, conscientious people. Work quickly and do good work. Parts department got confused re: which Ecoboost mass air flow sensor lead they had to order, which caused me to have to come back two additio work. Parts department got confused re: which Ecoboost mass air flow sensor lead they had to order, which caused me to have to come back two additional times to get my 5000 mile service completed. To their credit, their mechanic's spotted the lose pin and remediated the issue. But you always prefer that someone else's problem serve as the parts/service departments training aid. This is the only reason I downgraded them from 5's in quality and overall experience. From a service perspective they turned a problem into an opportunity to meet/exceed expectations. More

Unbelievable Service and Sales Department. I would definitely recommend this dealership to anyone interested in purchasing a new Ford product. The sales person Ty and Service Manager are true profess definitely recommend this dealership to anyone interested in purchasing a new Ford product. The sales person Ty and Service Manager are true professionals. Thank You. Gary Miller More

Best pricing in the Kansas City-area, very friendly staff and easy to use, informative website. I would definitely recommend them without hesitation to others. and easy to use, informative website. I would definitely recommend them without hesitation to others. More

As always, had a great experience with Rob Sight! I have my F150 several yrs now, and things wear out sometimes. I can always count on Craig and the team to find the problems and let me know. And i like the my F150 several yrs now, and things wear out sometimes. I can always count on Craig and the team to find the problems and let me know. And i like the fact that Craig and the team dont try to push you to fix it right then, if it is something that may be ok for a while. As i am not a rich man, this means alot to me...it tells me that their thoughts are not ALL on the money...they think of their customers and their situations as well! Another job well done, Craig and team at Rob Sight Ford! I will continue to bring my business there for many years! Thanks! Therefore, its 5's across the board for the whole experience! More

Multipoint inspection and oil change are pretty standard less than 1 hour. However, it is possible tire rotation has created an issue with tire pressure monitor and alarm TBD. less than 1 hour. However, it is possible tire rotation has created an issue with tire pressure monitor and alarm TBD. More

This was the first time buying a car online. My daughter and I found the car she wanted online, sent a message from the website that we wanted more information. The next morning we received a call from Mic and I found the car she wanted online, sent a message from the website that we wanted more information. The next morning we received a call from Michael Taylor. He talked to us about the car and we told him what we were looking for and what financing we needed. He then took our application online and lined up the financing before we even stepped foot on the car lot. We test drove the car, decided we wanted it and within about 1 hour the car was ours. Awesome process and a great dealership. I have bought both new and used cars in the past. I was concerned about paying to much for a car from a dealership instead of a used car lot. However, I believe we received a good deal for this car. The car was also in excellent condition compared to some of the cars I have purchased in the past from other dealers. I will definitely be back for my next purchase. And the best part of all was dealing with the finance manager. Yes, I said it the "Finance Manager". Tony Wright has to be one of best/funniest finance manager I have ever dealt with before. He totally wrapped up this process for us. More

Jeff did a great job of greeting me and my wife on the lot. He then determined the trucks on the lot that I would be interested in. we drove 2 of the trucks before picking the best one for us. Jeff the lot. He then determined the trucks on the lot that I would be interested in. we drove 2 of the trucks before picking the best one for us. Jeff then he gave us the best price he could. Tony did a great job of giving us the best rates possible and explained every step of the process. More

Professional service and attention, identified and fixed brake squeal and steering wheel noise on our 2012 Ford Explorer. We have worked with this dealer for 5 years and always receive a consistent high lev brake squeal and steering wheel noise on our 2012 Ford Explorer. We have worked with this dealer for 5 years and always receive a consistent high level of service - they advise you when maintenance work will be necessary so you can plan ahead and not carry out unncessary work.They are well trained and know the vehicles well. For sales, they are easy to work with and find the vehicle of your specification. They always follow up to check if service was acceptable and demonstrate a high level of customer appreciation. More