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Rob Sight Ford

Kansas City, MO

4.9
1,514 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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13901 Washington Street

Kansas City, MO

64145

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Showing 1,514 reviews

March 03, 2013

My car needed transmission service so I called and made an appt. I was told that it would take an hour and a half. I dropped my car off at 9 am. I called at 1 pm since I hadn't heard anything. I was told i More

by sarasarad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed? Jeff I think, in service
Mar 18, 2013 -

Rob Sight Ford responded

Thank you for your business.There is no acceptable excuse for the bad experience during your visit to our service department. We strive to make it easy to do business with us and provide an exceptional environment for our customers. We obviously failed in this case! We are embarrassed and I sincerely apologize for the bad job we did. I know Bruce Ginther our Service Manager has been in contact with you and has corrected the situation but if there is ever anything I can do for you please give me a call directly, I am at your service. Thank you again for your business and for your patience, we sincerely appreciate both. Respectfully, Rich Poe General Manager Direct line- 816-941-1240

March 03, 2013

We have now bought 5 vehicles from Rob Sight Ford and for all purchases Gary Singer was our salesman. We have also used the service center on numerous occasions for everything from routine oil changes to ne More

by coopershoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Singer
March 01, 2013

Great overall experience. I was in a toss up on what year and motor I was gonna go with on my new purchase. When we found a few if fervent options we approached by Duane DeGravelles. He helped us with all co More

by Laug533
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 28, 2013

When Rob Sight Ford says that they make it easy to do business, they mean it. Used car manager Jeff Morton delivers a fantastic environment to support his awesome sales staff. Michael Taylor, our sales More

by dixiedad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Taylor
February 25, 2013

We had done our homework on a Ford Explorer and received bids from two high volume Ford Dealerships in MO & KS. Duane and Jay worked out a competitive price for us on their Explorer. From the test drive t More

by pddmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
February 24, 2013

I typically go to Rob Sight for regular scheduled service on my MKZ. Their prices are a probably average, maybe a little on the high side, but they usually complete the work quickly, within an hour, and the More

by ccrosswait
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
February 23, 2013

Received wonderful service! Looking for a new car, and the sales person was very helpful and was able to locate the vehicle type, color and options that we preferred. Would definitely purchase another ca More

by the4marlins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 19, 2013

Great New Car Sales Experience. Went New Car shopping with 10 area Ford Dealers. All 10 Said the right things, 5 had friendly actions. Jay and Michele were the friendliest. Jay had the best price and More

by gregdodson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Knudsen
February 18, 2013

When I went into the Dealership I had my mind set on two models. I explained just what I wanted and why I wanted these particular models. Michael listened and then offered me an opportunity to drive another More

by 1Schultz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
February 17, 2013

I went in for routine service, but also had a SYNC update to complete. I hadn't finished the download, and had ordered but not received my new navigation card. When I picked the car up from servicing, the More

by espeterson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
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