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Rob Sight Ford

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.9
1,502 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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13901 Washington Street

Kansas City, MO

64145

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Showing 1,502 reviews

February 12, 2023

Good place Need to improve on the service guy picking up the phone He is somewhat rude and doesn’t like repeating details to customers….he gets irritated when asked questions which is his job to answer!wha More

by earldom.techs-0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Rob Sight Ford responded

Thank you very much for taking the time to offer your feedback. I apologize for the poor experience on us taking your phone call. I don't have your phone number with this review to call you but if you don't mind would you please contact me directly ? I ask because we have several people that answer the phone, I would like to know if you happened to catch the persons name? If so it will allow me to coach them to do better individually. We will also share this review with the entire team to make us all aware to always try to do better as well. Thank you for the opportunity to serve you, we are sorry we didn't do better. Respectfully, Rich Poe General manager direct line 816-941-1240 richpoe@robsight.com

February 03, 2023

Rob, excellent team. Michael, Matt and Scott made it easy. In and out without a hitch. I would not hesitate sending family and friends to your dealership. THANKS More

by Maverick Owner.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
SCOTT MCCASKILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pauly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2023 -

Rob Sight Ford responded

From Michael, Matt, Scott and the rest of the team Thank you so much! We sure appreciate the review and you business!

January 21, 2023

Eric made this process easy! We grew out of our car with two kids and we’re excited about our new Explorer! Thank you, Eric! The whole dealership staff wasn’t your typical salesm More

by Ashlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Dunigan
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Jan 25, 2023 -

Rob Sight Ford responded

Thank you so much from Eric and the whole staff! Awesome Pic too!

January 18, 2023

When I got to the dealership I was told it would be a 2 1/2 three hour wait when in fact, it was only about an hour and 15 minutes. More

by tpcarrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Rob Sight Ford responded

That's great news! We are so glad we got you all fixed up in a timely manner. Thank you for your business!

January 14, 2023

I purchased a used F150 here a few years ago, and that experience was good. So, I have been bringing that truck and a E350 van here for service. So far, so good. More

by El Scorcho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk and Jacob
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Jan 14, 2023 -

Rob Sight Ford responded

Thank you! We sure appreciate your review and your business!

January 14, 2023

Eric did what he could for us, thank you so much! We appreciate all your help! More

by cameraman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Dunigan
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Jan 16, 2023 -

Rob Sight Ford responded

Thanks for taking the time to offer your feedback. We're sorry we didn't quite get to a 5 star experience for you, we wish we could have done better. From Eric and the rest of the team, than you for your business.

January 09, 2023

. Purchasing my car was an enjoyable experience. Eric was very pleasant and easy to work with More

by Lonnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SCOTT MCCASKILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Dunigan
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Jan 11, 2023 -

Rob Sight Ford responded

Lonnie- Thank you so much for your review and of course for your business form Eric and the rest of the team!

January 06, 2023

A wonderful experience looking for and buying upgraded wheels. Eric is a perfect gentleman, answered all the questions, provided details, has flexible timing and everything went so smoothly. We're stickin More

by doridots
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SCOTT MCCASKILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Goben, Eric Dunigan
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Jan 11, 2023 -

Rob Sight Ford responded

We are so glad to read this review. This is what we are striving for everyday and we are thankful that you took the time to share your feedback. From Eric and the rest of the team THANK YOU!

January 06, 2023

very calming and was super helpful! made it not as stressful when making decisions about the car More

by madison.vanophem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SCOTT MCCASKILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Dunigan
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Jan 11, 2023 -

Rob Sight Ford responded

We are so glad to hear your visit was a pleasant one and we thank you so much for both your review and for choosing Rob Sight Ford . Thank you!

January 04, 2023

Courteous. I didn’t feel pressured into buying a car I didn’t like. Eric listened to me and we sealed the deal and I didn’t have to spend my whole day at the More

by Sandyhummel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Dunigan
Report | Print
Jan 11, 2023 -

Rob Sight Ford responded

Thank you for choosing Rob Sight again for your purchase. We are so glad to hear that your experience was a pleasant one. We appreciate you and your business!

Jan 11, 2023 -

Sandyhummel responded

Thanks again for making my buying experience easy. Most people dread going car shopping.

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