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Rob Sight Ford

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.9
1,501 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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13901 Washington Street

Kansas City, MO

64145

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Showing 1,501 reviews

December 11, 2024

The service department is Great. Chad was able to get my vehicle in to test the coolant system for leaks etc. More

by eerowdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bayers
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Dec 11, 2024 -

Rob Sight Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rob Sight Ford!

December 07, 2024

Great service provided. Always on time with great communication. I use the pickup service and it’s always top notch. More

by EJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Sight
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Dec 09, 2024 -

Rob Sight Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 05, 2024

We are returning customers at Rob Sight Ford. We trust them to help us choose our new vehicle, and they never disappoint. More

by Jcline114
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Koenigsdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Rob Sight Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 25, 2024

Great service & always friendly. Service time estimate always on point. Bought my cat here & do all my service here More

by Debrahurlbut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Rob Sight Ford responded

Thank you so much for your excellent review, Debra! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rob Sight Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

November 21, 2024

Employees and services are friendly, extremely helpful, and willing to go the extra mile to ensure I was satisfied even though I didn’t pay for the recall appointment. More

by Ronald Shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Rob Sight Ford responded

Thank you, Ronald, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rob Sight Ford.

October 29, 2024

I have been with Rob Sight for years and all experiences have been great. Reasonable prices, honest people, and efficient service make it easy to choose them when we need anything. More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
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Oct 29, 2024 -

Rob Sight Ford responded

Jacob, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rob Sight Ford, we look forward to having you as a valued customer for many years to come!

October 12, 2024

Mobile service for scheduled maintenance was excellent and quick. Very convenient service completed at our residence. More

by taevans24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Rob Sight Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 09, 2024

Kirk was very friendly and knowledgeable. He explained the problem and costs involved. He provided a loaner for 3 days while the vehicle was repaired. More

by pzaman83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Goben
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Oct 10, 2024 -

Rob Sight Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kirk met your expectations. Thank you again for choosing Rob Sight Ford. We look forward to having you as one of our valued customers for many more years to come!

October 03, 2024

Friendly service ingorlstive service and fast service thank you a very nice waiting area too More

by margoamiller9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Rob Sight Ford responded

Margo, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tim and our team, and we look forward to working with you again.

September 14, 2024

Made an appointment and told them what was wrong and took 3 days to do a two hour job. Also they charge for hooking up the matching when I told them what the problem was. More

by Dmeuschke
Recommend Dealer
No
Employees Worked With
Do not see him on the list
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Sep 19, 2024 -

Rob Sight Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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