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Rob Lambdin's University Dodge RAM - Service Center

Davie, FL

3.3
235 Reviews
Call Service Center (954) 434-5995

235 Reviews of Rob Lambdin's University Dodge RAM - Service Center

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November 04, 2021

Work was performed correctly and in a timely manner. Some repairs I need were also brought to my attention. More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
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Nov 04, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 04, 2021

Amazing and they worked quickly on my car. Will return for service thank you kindly More

by Smoke 💨 Show
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
Report | Print
Nov 04, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 04, 2021

My service advisor Matthew was amazing. He continuously kept me updated on the status of my truck. What I thought may take several days only took 24 hours. Thank you More

by v33draft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
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Nov 04, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 04, 2021

Great in-and-out job addressing my issues and more! Terri Nutting is a great service aide! More

by JSGELLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri Nutting
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Nov 04, 2021 -

Rob Lambdin's University Dodge RAM responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 04, 2021

Auto repair department is horrible. Unprofessional, disrespectful, rude and all of them ESPECIALLY both managers need customer service training More

by TOMMYT2121
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Artie. And the other manager
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Nov 05, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you for your feedback. We are very sorry to hear that you did not have a favorable experience with us recently and for that, we do apologize. We are here to help you turn this situation around into a more positive one. We have already forwarded your feedback to our executive team for review and correction; they will ensure that this does not occur in the future. If you should have any lasting concerns, please include your name, contact information, and nature of any issues to social@universitydodge.com and we will be happy to connect you with one of our team members. Thank you.

November 03, 2021

Great service and customer care.Impressed either Great service and customer care. Impressed either Anderson Pierre. He is patient knowledgeable and always has time. More

by RBRASWELL46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anderson andBrandon
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Nov 04, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 03, 2021

Car repaired properly, difficulty getting status information. One day job took 3+. Done. Done done More

by Rcoffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
Report | Print
Nov 04, 2021 -

Rob Lambdin's University Dodge RAM responded

We appreciate your response. We will be here for any needs you should have in the future. Have a wonderful day!

November 03, 2021

Service was excellent. They had what I needed in stock and the transaction was quick and easy. More

by GBUSCEMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
Report | Print
Nov 04, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 03, 2021

very profesional I’m satisfied with the services I have very profesional I’m satisfied with the services I have no complaint it all thanks More

by whitewolf3612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
Report | Print
Nov 04, 2021 -

Rob Lambdin's University Dodge RAM responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 01, 2021

I dropped off my truck on monday, and at the end of the day thursday they had not looked at it yet. I took my vehicle back in the same condition as when i brought it to them. More

by Smurfingit420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
Report | Print
Nov 01, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you for taking the time to provide us with your feedback. We do apologize if you feel that you were not given the top-level customer service that you deserve. If you should have any ongoing concerns, please feel free to include your name, contact details, and any areas of concern to social@universitydodge.com and we will be very happy to speak with you. Hope to hear from you soon.

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