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Rob Lambdin's University Dodge RAM - Service Center

Davie, FL

3.3
235 Reviews
Call Service Center (954) 434-5995

235 Reviews of Rob Lambdin's University Dodge RAM - Service Center

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November 29, 2021

Great service they were word on that price fantastic experience I would definitely recommend this for someone else More

by massarojoseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William, Mike Dickman
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Nov 30, 2021 -

Rob Lambdin's University Dodge RAM responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 29, 2021

Love it. Great place to buy a car from. Very nice and clean business. Thumbs up More

by MYKIDSGTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
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Nov 30, 2021 -

Rob Lambdin's University Dodge RAM responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 25, 2021

Rob Lambdin’s University Dodge provided us with fast and friendly service at a reasonable price More

by info92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Cunningham
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Nov 26, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 22, 2021

They did a good job and we are very pleased with the server and the work performed. More

by DREW35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
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Nov 22, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 22, 2021

bought our Toyota highlander University dodge we love bought our Toyota highlander University dodge we love the convenience of the night drop service More

by larryi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dickman
Report | Print
Nov 23, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 21, 2021

Poor service desire to overcharge, luckilly avoided, rude customer service and dishonest service manager wont ever go back or recomend More

by bkertesz133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry and her service manager
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Nov 22, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you very much for taking the time to provide us with your feedback. We are very sorry to hear that your experience did not match your expectations with us recently and for that, we apologize. We have forwarded your information to our executive team for review and correction. In order to ensure we can get in touch with you, please include your name, contact information, and nature of any concerns to social@universitydodge.com and we will have our team speak with you to ensure you receive 100% satisfaction.

November 19, 2021

They've claimed to have fixed my speaker 2x but I'm still having the same issue with it. I believe they never fixed it and just collected my money :/ :( However... I got a manager involved and "HE" took care More

by ladykat1424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
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Nov 19, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you for taking the time to provide us with feedback on your service issue. We do apologize that you have had issues with your vehicle's speaker but we are here to help with that. If you can include your name, contact information, and nature of any issues to social@universitydodge.com, we will be happy to have our team reach out to you and discuss a resolution. Hope to hear from you soon.

Nov 19, 2021 -

ladykat1424 responded

Kathleen C 305.988.2363 2018 Dodge Durango Passenger side speaker. According to your company they were newly replaced twice. Thats seemingly impossible bc theres still intermittent rattling, nuisance noises coming from the same side; same issue occured. I paid $200 for what :( :/

November 19, 2021

The guy over the phone was great and Matt the service rep was a professional. On pick up day your lobby vibe was very welcoming. I will definitely be coming back to your dealership for service More

by JC Scat 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5 stars for Matt and the tech who worked on my car
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Nov 19, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 18, 2021

This is the worst service department I have ever been involved with. The Service manager actually lied to my face assuring me my vehicle will be repaired. I have made four different attempt to have my ca More

by israel.kaplan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc Silverman
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Nov 18, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you very much for bringing this to our attention. We are very sorry to hear that you have had a difficult time attempting to get your vehicle serviced with us and for that we sincerely apologize. Please know we have forwarded your information and feedback to the executive team for review and immediate correction. Please feel free to include your name, contact information, and area of concern to social@universitydodge.com and we will be happy to include those details to the team as well. Hope to hear from you soon.

November 17, 2021

Try dropping car off in the morning and had to come back later to do so and the guy I felt with first time ignored me and blew me off we’ll probably never deal with dodge again after I use the rest of my f More

by frank.daughtry97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Idk
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Nov 18, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you for providing us with feedback on your time with us, Frank. We are very sorry to hear that your experience did not match your expectations but we are here to help turn that around. We have already forwarded your feedback to our executive team for review and correction. If you can please include your name, contact information, and nature of any concerns to social@universitydodge.com, we will have a team member discuss with you how best we can serve you in the future. Hope to hear from you soon.

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