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Rob Lambdin's University Dodge RAM - Service Center

Davie, FL

3.3
235 Reviews

235 Reviews of Rob Lambdin's University Dodge RAM - Service Center

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July 20, 2022

The staff here are excellent. I’ve been coming coming here for over 20 years for a reason More

by Lenny C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Aicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Rhodes, Iala Konopcik
Jul 20, 2022 -

Rob Lambdin's University Dodge RAM responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 15, 2022

Service was amazing and customer service top notch. I would recommend to my friends and family More

by bill_kurzbuch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Ballas
Jul 18, 2022 -

Rob Lambdin's University Dodge RAM responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 28, 2022

This is the worst place to have your vehicle serviced, I bought a 2020 Ram Limited from them for $70,000, which went O.k. you would think they would care about you as a customer, they do not. I had my truck More

by Vanwykg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laura, Artie Rosenthal
Jun 29, 2022 -

Rob Lambdin's University Dodge RAM responded

Thank you, Mr. Vanwyk. Our team has indicated that our service director is currently working with you on this matter to resolve. Enjoy your day.

Jun 30, 2022 -

Vanwykg responded

I was contacted by the service director, he wants to fix the issues i have personally, which i appreciate, we will see what happens now.

June 22, 2022

Very nice people. Excellent service. Would highly recommend to others. Very helpful and considerate of customers More

by taylorcox39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Jorge, Artie Rosenthal
Jun 22, 2022 -

Rob Lambdin's University Dodge RAM responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 07, 2022

Very happy with the service department. They have bin trying to help me fix the software problem More

by Craig pickup truck
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Artie Rosenthal
May 07, 2022 -

Rob Lambdin's University Dodge RAM responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 10, 2022

My service writer Terri was very thorough and helpful. Not my usual stop for service but I’m glad I went there. If I have another bad experience at Arrigo, I will start using her instead. More

by RPBECHTOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri
Mar 10, 2022 -

Rob Lambdin's University Dodge RAM responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 01, 2022

This dealership is like having a great product with HORRIBLE CUSTOMER SERVICE. I purchase my RAM Rebel 2022 on 1/5/22. A week later my back up camera had some glitches when put in reverse it turns blue More

by Mrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle , Artie Rosenthal
Feb 01, 2022 -

Rob Lambdin's University Dodge RAM responded

Thank you very much for informing us of your situation. We will be happy to have you work with our service leaders to correct any issues that you are experiencing. Our General Manager/Partner, Nick Salerno has contacted you directly to start that process with us. If you can provide us with your full name, contact information, and nature of any concerns to social@universitydodge.com, we will be happy to ensure your satisfaction. Hope to hear back from you soon.

Feb 09, 2022 -

Mrod responded

I appreciate Mr. Salerno contacting me immediately after my previous review. Since my last review University Dodge has been in constant communication with me and has address my concerns and issues with my Ram Rebel. I'm finally a satisfied customer and got the customer service I greatly needed. Thank you Mr. Salerno and your staff has been very helpful as well. Thank you University Dodge.

December 01, 2021

Pete always takes care of me when I bring my 3500 Ram in..timely service..answers all my questions.. More

by Ftohotp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete service
Dec 01, 2021 -

Rob Lambdin's University Dodge RAM responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 30, 2021

Cool people. I drive a new jeep and the jeep dealer is far. Rob Landin is close and it’s nice that they honor jeep servicing and carry jeep parts. They were open the day before thanksgiving and even off More

by Nomyemail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
Nov 30, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 30, 2021

Good service but still didn’t get part of my problem fixed. But overall the service was good More

by THAD_ROLLE242
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anderson Pierre
Nov 30, 2021 -

Rob Lambdin's University Dodge RAM responded

We appreciate your 4-star response! We will be here for any needs you should have in the future. Have a wonderful day!

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