Rob Lambdin's University Dodge RAM - Service Center

The Worst Experience Service advisor Manny Silveira is a liar and a thief , my sprinter had a ac problem no freeon , but instead they try to make me buy a compressor , sta Service advisor Manny Silveira is a liar and a thief , my sprinter had a ac problem no freeon , but instead they try to make me buy a compressor , stating that the clutch was frozen, and it will cost us 1,200 to do the repair , I took it to second opinion and they found that they unplug the clutch wires from the compressor and that was so dishonest , bad intension and fraudulently done ,would never recommend anybody to take their car there for service!!!!! More

Horrible Service Save yourself some time and headache don't go here! I dropped my car off 3 days later my car wasn't even looked at... Reason: it was busy... (so if I Save yourself some time and headache don't go here! I dropped my car off 3 days later my car wasn't even looked at... Reason: it was busy... (so if I would of stayed and waited for my car I would of slept there for 3 nights!) Seriously.. I just ended up taking my car to Arrigo sawgrass and they fixed it the same day. More

Brand new truck and im stuck at the dealership with no wheels. Check engine light on with 200 miles. Should have kept the my car. wheels. Check engine light on with 200 miles. Should have kept the my car. More

Worst Experience Ever! $300 worth of personal belongings were stolen out of my truck while getting serviced. Not missing or mis-placed, but stolen! The result of talking with the manager was sorry for your were stolen out of my truck while getting serviced. Not missing or mis-placed, but stolen! The result of talking with the manager was sorry for your troubles. So they say, they are not responsible for your belongings while at the dealer. BULL More

I took my Dodge Ram 2500 in for service to 2 dealerships in Miami and Hialeah. Neither one had a qualified mechanic to work on my truck. They tried to charge me $4,000 to replace a bunch of parts. I fina in Miami and Hialeah. Neither one had a qualified mechanic to work on my truck. They tried to charge me $4,000 to replace a bunch of parts. I finally took my truck to University Dodge which is apparently the only BusinessLink dealership left in South Florida that is qualified to work on Diesel engines. The air filter ended up being stuck in the intake. For $75 bucks, they fixed my truck. They didn't make up stories and try to sell me parts. They just fixed what was needed and got me on my way fast. Joe Lorie my service advisor was the best customer service person I have ever met and Mark Leslie, service manager made sure my truck was ready when promised even though it was a holiday weekend. Thanks Guys!! I'll be back More