Rob Lambdin's University Dodge RAM - Service Center

I have two challengers that the service department helps maintain for me. Art and Amanda are fantastic people that always help me through the entire process and make sure that I am completely satisfied eve maintain for me. Art and Amanda are fantastic people that always help me through the entire process and make sure that I am completely satisfied every time I come into the shop. Whether it's basic maintenance or warranty work University Dodge has the right people working in their service department. More

A BIG BIG BIG thank you to the service manager Artie. He was great with getting my issue with my promaster resolved. From the min. I came in to when I left he was professional and did everything he said he was great with getting my issue with my promaster resolved. From the min. I came in to when I left he was professional and did everything he said he would. I live 1 hr away and will definitely go back to service my vehicle. Thx again. More

Carlos helped us very quickly thank you for the service and made us get in and out on time. Thank you for all the service. and made us get in and out on time. Thank you for all the service. More

Horrible Service Center Poor Customer Service I have spent the last month attempting to get my brand new Dodge Challenger fixed with this dealership. First visit was over three hours wait time (e I have spent the last month attempting to get my brand new Dodge Challenger fixed with this dealership. First visit was over three hours wait time (even with an appointment) and I had to hunt down my service advisor to find out they did not have the part in stock. I was promised a call back within a week to reschedule when the part arrived and no call. I had to call the parts department myself to find out three weeks later that the part was in. My last encounter I spent another hour and a half at the dealership and when I went out to the service bay to check on the status of my car they were just pulling it in to install the part (after I was told it would take an hour or so) the service technician had the vehicle all of 10 minutes. I was subsequently told by the service advisor the car was fixed and he personally tested it five times. I inadvertently did not bother to check to see if the problem was corrected prior to my departure but when I arrived to my office after the visit I found out the issue was not resolved! I subsequently called the service advisor back and all he offered was for me to bring the vehicle back to the service department yet again. I wasted over 5 hours of my time for nothing. Very disappointed and now I have to find a new dealership to correct the issue. More

Costumer seevice The service center was very nice and took of all my needs and cares I will come back to this location and tell other of the great service they provide The service center was very nice and took of all my needs and cares I will come back to this location and tell other of the great service they provide it’s an hour away from my house and I will take the drive every time even thou there is one closer to me because there service department is that good More

Outstanding Customer Service My wife and I visited Rob Lambdins University Dodge today for the first time. Not expecting to have left with a new Dodge Ram due to what we still ow My wife and I visited Rob Lambdins University Dodge today for the first time. Not expecting to have left with a new Dodge Ram due to what we still owed on our 2016 Dodge Caravan, Claude McClain not only made it possible but showed such a sincere eagerness to work with us. Do yourself a favor, If you're looking for a Dodge Ram go to Rob Lambdins University Dodge and ask for Claude McClain. You won't regret it!!! More

Quality Of Service, GREAT! Edwin DIR of Services man of his word! Fixed all my issues addressed all of my concerns! As he said he would again thank you!! Edwin DIR of Services man of his word! Fixed all my issues addressed all of my concerns! As he said he would again thank you!! More

Terrible customer service Horrific customer service. This place has worse service than a McDonald's shake machine. Once they take your money, you never hear from them if you ha Horrific customer service. This place has worse service than a McDonald's shake machine. Once they take your money, you never hear from them if you have any issues. More