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Rob Lambdin's University Dodge RAM - Service Center

Davie, FL

3.3
235 Reviews

235 Reviews of Rob Lambdin's University Dodge RAM - Service Center

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July 20, 2021

Awesome service friendly staff very attentive to me and my concerns. They completed my service in a timely matter and preformed everything i asked of them. More

by 19dolphins70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin, Mike Dickman
July 20, 2021

Request for Service on my RV was last minute, they addressed my request quickly and efficiently. Always a great place to have my RV serviced. More

by slatecx1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Cunningham.
July 20, 2021

Saturday was very busy, Terri was terrific! The volume of customer traffic in the service department did not seam to rattle her at all. Great Job! More

by Oscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
July 19, 2021

Service advisor was excellent and vehicle was repaired in a very timely manner. Price was also fair. I will return for all my service needs. More

by JOSEPHFRANCHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
July 19, 2021

Fast, friendly, thorough service. Used the express service and was not disappointed. Cashier was very cheerful and friendly. Definitely recommend. Service is outstanding. Always a pleasure. More

by jrobertmorey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
May 01, 2021

They can't return calls. They keep you car hostage and try to make you pay for their incompetence. Take you car elsewhere they suck! More

by Nat RN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Artie from service , Mike Dickman
May 01, 2021 -

Nat RN responded

Apparently half their staff is out sick with COVID, so their incompetent rest is messing up!

April 27, 2021

service department absolutely horrible. My vehicle has been in their possession for a full month now, and they still haven't begun working on it. The communication here is just awful. Service department m More

by Jokah22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Artie (service manager)
Apr 29, 2021 -

Rob Lambdin's University Dodge RAM responded

It seems like your visit with us wasn't up to par. If you could please let us know what went wrong contacting us at social@universitydodge.com and include your name, reason for sub par visit and best way of contacting you. That way we can send it to upper management to get everything resolved.

November 10, 2020

I will never do business with this establishment ever again. I had warranty with a mopar battery and they confirmed it. However they wanted to staff me out of a diagnosis fee of $150.00 to so call "make More

by wxymusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
Nov 10, 2020 -

Rob Lambdin's University Dodge RAM responded

It seems like your visit with us wasn't up to par. If you could please contact us at social@universitydodge.com and include your name and best way of contacting you. That way we can send it to upper management to get everything resolved.

February 17, 2020

Philip and Babu are the best. Just purchased a new 2020 Ram the process is smooth and no hassle. I would recommend anyone looking for a new truck to start here. More

by boatwrightm
Recommend Dealer
Yes
Employees Worked With
Philip and Babu
Feb 25, 2020 -

Rob Lambdin's University Dodge RAM responded

Thanks for the great feedback! We will always go above and beyond to ensure our customers are met with the absolute best in service. Enjoy your new car and we hope to see you soon!

December 25, 2019

Service at University Dodge is the best. Marc Silverman and Peter Cunningham got my car in and out of service very quickly. I am very happy More

by Hellcat
Recommend Dealer
Yes
Employees Worked With
Marc Silverman
Dec 26, 2019 -

Rob Lambdin's University Dodge RAM responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

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