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Rob Lambdin's University Dodge RAM - Service Center

Davie, FL

3.3
235 Reviews

235 Reviews of Rob Lambdin's University Dodge RAM - Service Center

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August 12, 2021

Warranty repairs were done in a timely manner considering they had to order parts. Service writer kept me informed of progress and when job is complete More

by jph0664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2021

Awful! Absolutely no communication and they continued to lie about ordering parts to push back date. Also messed my car up blamed it on tires More

by Mikeey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terri Nutting & Archie (sales manager)
Aug 12, 2021 -

Rob Lambdin's University Dodge RAM responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

August 09, 2021

Great service team. Steve and Rod are awesome and never try to sale you what you don’t need. Keep up the great work guys More

by dreveyoso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and rod
Aug 12, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 09, 2021

Bought my dodge charger here. Good experience with the salesman. Nothing but problems with the service department. Will not be going back, prefer to driver further to get my regular services that I paid u More

by Jeffrey3880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Na
Aug 12, 2021 -

Rob Lambdin's University Dodge RAM responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

August 09, 2021

Hector was very helpful and honest. My truck is good as new and running like it should be. Would recommend to anybody to go here for service More

by DIROCCOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Aug 12, 2021 -

Rob Lambdin's University Dodge RAM responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 07, 2021

The staff at the dealership doesn’t seem to be very happy to be there. They speak to you with an attitude and don’t explain work to you clearly. Had to wait 10 minutes for a cashier to take payment because More

by EHOOPER733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember name
August 07, 2021

Fantastic job, I was a walk in and the services were done and loaner vehicle provided and I was kept informed the entire time until vehicle was completed More

by JHV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
August 04, 2021

Very bad lack of communication with customer I did not receive a phone call when the job was completed I had to make mom calls trying to find out to when I can pick up my Truck In the hole at war 2 it More

by PM10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Dickman
Aug 05, 2021 -

Rob Lambdin's University Dodge RAM responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

August 04, 2021

the women answering the phones tried to be helpful, but it was almost impossible to get updates from my service manager. The vehicle was there for 2 months. I realize there was a wait for parts. This wa More

by CAPTDEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
Aug 05, 2021 -

Rob Lambdin's University Dodge RAM responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

August 02, 2021

When I bought my truck last year, Lambdins Dodge installed a new battery and also did some Kahu tracker repairs. Neither of these two services are in record and Lambdins Dodge is not honoring the wa More

by JRAFFO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
Aug 05, 2021 -

Rob Lambdin's University Dodge RAM responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

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