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Rob Lambdin's University Dodge RAM - Service Center

Davie, FL

3.3
235 Reviews

235 Reviews of Rob Lambdin's University Dodge RAM - Service Center

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August 19, 2021

Terry was awesome. She was very knowledgeable about my recall and resolved the issues very quickly. Terry kept me informed from drop off to the time my vehicle was ready. Awesome job. More

by mabramlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
August 19, 2021

The most unorganized service DEPARTMENT ever I didn't even get the truck fully repaired.they didn't list everything to the warranty insurance I listed on the note I gave to them.i bought my truck 2 month More

by MTG2082
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I didn't work with either
August 18, 2021

Maintenance plan work done, oil change and tire rotation. Drop the truck off and returned in the time stated .Job well done i’ll be back for the next scheduled maintenance thank you More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
August 18, 2021

I brought my truck in for oil change. the turn around time was fast and excellent. The lack of not balancing my tires nor filling them to the correct pressure when asked was a little unfortunate. I even More

by maj33024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none
Aug 18, 2021 -

Rob Lambdin's University Dodge RAM responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 17, 2021

Service was great however I don't understand if we are already charged the hourly rate for service what is the additional shop charges for More

by Vie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri Nutting
Aug 18, 2021 -

Rob Lambdin's University Dodge RAM responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

Aug 18, 2021 -

Vie responded

No complaints regarding customer service or interactions with ANY employees I met, at all! But can you advise what the additional shop charges are for? Thank you.

August 17, 2021

They were able to get the warranty work done on the vehicle much faster than anticipated. I was also given a loaner vehicle so I could still get to work. More

by GSAAVEDRA711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
August 16, 2021

I have been having trouble with my radio. Took it to Joey Acardi where I purchased the vehicle twice and twice told nothing was wrong, Came to your service department and was reated totally differently, like More

by dexlexcorp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
August 14, 2021

coming on Saturday 7 p.m. say is close at 7 p.m. web say close on 8 p.m. than on Monday 17:45 say the guy no fill good can't doing it .each I call before I coming coming on Wednesday 4:30 finely doing th More

by alon_nellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman
August 13, 2021

Good service thanks i I I I I I I I I I I I I I I I I I I I I I I More

by EMMET0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iala
August 13, 2021

The work is fine but it takes many days for something simple, I was calling several days to get information and they did not give me an answer More

by javiergarciam80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mattew
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