Rob Lambdin's University Dodge RAM - Service Center

Great service with a friendly staff. Went in for an oil change and it was done faster then expected. change and it was done faster then expected. More

E x c e l l e n t s e r v i c e More

Terry Nutting was my service advisor and she is the best. Her attention to detail and the way she assisted me in getting my truck in for service expeditiously without an appointment was unexpected. Her attention to detail and the way she assisted me in getting my truck in for service expeditiously without an appointment was unexpected. More

Awful, I purchased a used truck this year 2021. The water pump exploded literally 3 months in. Then the engine started to give out about 6 months of purchase, thank God I had warranty plan. Even though water pump exploded literally 3 months in. Then the engine started to give out about 6 months of purchase, thank God I had warranty plan. Even though I hadn't had it for a full year, I had to use my warranty plan. They had my truck for a full month and a week giving me the run around saying it was one thing then another. They should have granted me a rental knowing they were short staffed. I live 40 mins away and work an hour and 40 from dealer. I just wished they thought of the client a little more and not their pocket. At the end a gentleman by the name of Marc Silverman stepped up and everything went smoothly. More

The service department manager lied to my face, and he had my truck for 12 days to service the windshield wipers. I purchased 2 new trucks over 130 thousand dollars in one day. I will never use or recomm had my truck for 12 days to service the windshield wipers. I purchased 2 new trucks over 130 thousand dollars in one day. I will never use or recommend them ever again. And I'm shopping right now for a new van. More

The communication skills in the service department are non-existent. Hector, my service advisor, never told me my truck would take longer to fix than expected, and wouldn’t answer or return my phone calls non-existent. Hector, my service advisor, never told me my truck would take longer to fix than expected, and wouldn’t answer or return my phone calls when I tried to get updates. When I finally got my truck back, he kept talking over me and interrupting me when I tried to explain why I wasn’t happy with him. He went as far as to say, “hopefully I won’t be working here much longer anyways.” My truck was also filthy when I got it back. They didn’t even bother to send it through the car wash. I tried getting in contact with the general manager multiple times, and to this day have not received a call back. I am extremely disappointed in the service I got at Rob Lambdin’s University Dodge. More

I am very pleased with the attention and service, thanks I am very pleased with the attention and service, thanks to Peter he is an excellent guy I am very pleased with the attention and service, thanks to Peter he is an excellent guy More

very long service when changing the oil and when repairing my new 15,000 miles and at all 3 weeks repairing my new 15,000 miles and at all 3 weeks More

Need to put umbrellas outside to keep your customers out of the sun while they wAit. of the sun while they wAit. More

Rapid improvement from last visit. Seemed like they dedicated a Service Manager for the Express lube line which sped up the process. Keep it up. dedicated a Service Manager for the Express lube line which sped up the process. Keep it up. More