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Rob Lambdin's University Dodge RAM - Service Center
Davie, FL
235 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Communication
235 Reviews of Rob Lambdin's University Dodge RAM - Service Center
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September 23, 2021
Good service, attentive to ones needs and concerns. Clean work area ventilation is good and location is near major roads work area ventilation is good and location is near major roads More
by yyusuf10
Verified Customer
September 23, 2021
I had an appointment, which was didn't matter as I was there for a few hours before anyone let me know what was going on. I was then told, they couldn't get to it that day, and I would need to leave it. I there for a few hours before anyone let me know what was going on. I was then told, they couldn't get to it that day, and I would need to leave it. I was stuck with no car, so decided to rent. But I was told that I couldn't get a ride to the rental place, because no one had time. So I had to sit and wait for my husband to get off work and come take me. they had my car for 4 days, and never found the issue. instead they put a Band-Aid on it and said come back when it starts giving me trouble again. because they did not "diagnose" the problem, I had to pay out of pocket for my rental (I pay for a warranty). When I did pick up my car, my service rep said he would see what he could do with the warranty, and I was told I just leave the rental with them and they return it, and Enterprise confirmed to do that. That was on August 26th, they did not inform Enterprise that the rental was there until August 30th, costing me 4 extra days on the rental! More
by SUZI79DAVIS
Employees Worked With
Other Employees :
I worked with Anderson, not the two people listed. , Mike Dickman
September 23, 2021
Great staff who care!!! No long wait time!!All staff Great staff who care!!! No long wait time!! All staff were courteous and they did an awesome job!!!!!! Great staff who care!!! No long wait time!! All staff were courteous and they did an awesome job!!!!!! More
by keithmoran
Employees Worked With
September 22, 2021
Service was straight forward and informative. The wait time moved very quickly. I was able to receive a quote with no pressure to commit to a price. time moved very quickly. I was able to receive a quote with no pressure to commit to a price. More
by RICOLEE219
Employees Worked With
Peter Cunningham
September 21, 2021
Great customer service stephen was very helpful with everything I needed and made sure i was all set to go everything I needed and made sure i was all set to go More
by brianrid23
September 20, 2021
Didnt fill my coolant up then charged me once I took it back even when I had the work done for other issues. back even when I had the work done for other issues. More
by vicenza12
September 20, 2021
There was zero communication on what was being done to my truck and when my truck should be ready truck and when my truck should be ready More
by bwalter91
September 20, 2021
Service is always great, one problem I needed a cabin filter I said ok and they did not have one in stock.They said it was going to be delivered and didn't tell me that prior. I was there a couple of hrs filter I said ok and they did not have one in stock.They said it was going to be delivered and didn't tell me that prior. I was there a couple of hrs already, no problem, don't sell me something you don't have. So put back in the old 'not that dirty' no big deal, I'll get it replaced the next time I get my oil change, have it in stock its a common filter. More
by jbod64
Employees Worked With
Peter
