Rob Lambdin's University Dodge RAM

Very quick and easy process. Bryan in sales was very helpful. Jose in finance made sure I understood everything I was signing. All around great experience. Would definitely retur Bryan in sales was very helpful. Jose in finance made sure I understood everything I was signing. All around great experience. Would definitely return! More

Very happy with the selection, process and delivery of my new Ram. This is the second truck I’ve purchased from this dealer and satisfied both times Steven Holliday new Ram. This is the second truck I’ve purchased from this dealer and satisfied both times Steven Holliday More

Amazing service and and I got a great deal! I would definitely recommend university Dodge to anyone close to me or family or friend I would definitely recommend university Dodge to anyone close to me or family or friend More

Never go to this dealership! I decided to buy a RAM 3500, I contacted this dealership and they offered me good terms over the phone. When I flew from Chicago to Miami to pick I decided to buy a RAM 3500, I contacted this dealership and they offered me good terms over the phone. When I flew from Chicago to Miami to pick up my car, it turned out that the terms had changed and I was required to take insurance from their insurance company, which I didn't need. I was told I could only buy the car with it, then I could cancel it. I notified their insurance company that I wanted to cancel the insurance, but they started requiring DMV certified mileage on the car. It's not in the contract, but they decided they needed it that way. When I bought the car I was given temporary plates, after a month of not getting permanent plates I contacted the dealership, they said they were having problems and gave me new temporary plates for another month, it's been 2 months since I bought the car but I still haven't gotten permanent plates. I contacted the dealership again and it's been 2 days and they can't send me the plates because they have some problems. I can't use my car! This is a horrible dealership! I will never contact here again, and furthermore, I will never buy a RAM again. I hope my review helps you not to contact here. More

Service and sales don’t communicate at all. Zero operations. Called to confirm a service and after rearranging day to be there they have zero clue what other department said. Service manager aw Zero operations. Called to confirm a service and after rearranging day to be there they have zero clue what other department said. Service manager aware and talks about buying boats while he sees me waiting. First time customer to dodge and last time as well cause of this experience. More

If you’re in the market to purchase a vehicle in the Miami area, do yourself a favor and avoid Rob Lambin’s University Dodge. I located a Ram truck online which was located at this dealership. I con Miami area, do yourself a favor and avoid Rob Lambin’s University Dodge. I located a Ram truck online which was located at this dealership. I contacted a salesperson to discuss the vehicle and made arrangements to travel there to look at it. We started discussing a negotiated price. I had in my possession a report from a respected independent consumers’ group that indicated what the exact vehicle was selling for (on average) at all Miami/Dade dealerships. The salesperson, quite falsely, informed me that the consumer group data was opinion only and did not reflect actual sales. In the end we were $3500 apart on price so I left. They then tried to move me to a cheaper vehicle. Do I hear, “BAIT AND SWITCH”? A couple days later the Sales Director of the dealership contacted me to see if I was still interested. He convinced me to make another visit and that we would work out a deal. We arranged a time. Then I received the following text message from the Sales Director: “Good afternoon: Your vehicle is ready for your visit today. Please keep us updated with your time of arrival” I went there this morning, with a cashier’s check in hand, trusting that we were going to close the purchase. I was advised the vehicle was sold, no longer on their lot. When I asked the Sales Director why he would have me travel all the way back to his dealership knowing that the vehicle I wanted was gone, he said that those text messages and emails are sent out by their computer automatically and that the computer had no idea if the vehicle was still in inventory. Do I hear “BAIT AND SWITCH” again? This is the historic USED CAR mentality. Get the customer on the lot, no matter the difficulty for them and then try to sell them anything. I realize this is prevalent on used car lots but am surprised that the same mentality still exists in supposedly reputable major dealerships. Buyer Beware! More

Good customers service. Very professional and reliable. Vanessa and her team were very punctual and corteous. Very professional and reliable. Vanessa and her team were very punctual and corteous. More