Rob Lambdin's University Dodge RAM

Tonight I was reminded why I never trust car dealers. I get to the lot. Meet the guy. See the car.(2011 Dodge Challenger SRT8) She looks good. Paint is filthy, has some tree sap on it, but beautiful. I ope get to the lot. Meet the guy. See the car.(2011 Dodge Challenger SRT8) She looks good. Paint is filthy, has some tree sap on it, but beautiful. I open her up and I'm amazed how much leg room there is. I had to move up the seat considerably for my 5' 10" frame. *Seats are huge too. She looks smaller in the pictures, that's for sure. Then I inhale. Smells a third new car, a third like sweat, and a third like dirty with a hint of cigarette smoke. Then I look at the odometer. The cars.com picture shows 13 miles on the odometer, hence a "New" car. The reality: 5,480 miles on this "NEW" car. He says it's a "Manager Demo". I think to myself..."Cool!" she may be broken in, test driven, and dirty, but at least I'll get a much better deal. Nope! I ask him how much they're willing to come down...he says "Maybe 1000 or 2000. $41,000 for a used car that's been driven like it was stolen by managers and test drivers for a year when anther dealer sent me a quote today for a GWE, loaded, sunroof, kicker system for less money, and a honest statement it was driven and is being discounted for $39,995? No thanks Rob Lambdins Dodge. You just lost a potential customer...for life. Then he simply tells me..."You should probably buy that car then!". Really? Horrible service, a complete lack of sales expertise, and a seemingly unwillingness or refusal to show any semblance of customer service in any way shape or form. Unreal! More

Worst Experience Ever! $300 worth of personal belongings were stolen out of my truck while getting serviced. Not missing or mis-placed, but stolen! The result of talking with the manager was sorry for your were stolen out of my truck while getting serviced. Not missing or mis-placed, but stolen! The result of talking with the manager was sorry for your troubles. So they say, they are not responsible for your belongings while at the dealer. BULL More

This is the worst dealership I have ever dealt with! I have already begun my cosumer protest against them! Who signes over all binding documentation, puts a car on their insurance and gives a $3000 check have already begun my cosumer protest against them! Who signes over all binding documentation, puts a car on their insurance and gives a $3000 check to be processed without seeing a monthly payment? This is what this dealership asked us to do. Then tried to charge us an $1800 "bank fee". I will be contacting local news channels to put their business out there. in an attempt to save any of buyers from wasting their time! RUN THE OTHER WAY! I would rahter give my business to a buy here pay here lot than this so-called dealership. The salesman didnt explain anything we were signing and simply responded with "Thats the rules here, you have to agree to buy and commit, before we go into financing?? LOL! He asked us to bind ourselves to the deal without knowing payment or APR. They lied to get us back in, and the salesman was VERY rude and didnt let us get a word in edgewise to ask questions. This place is a scam! Go elsewhere. More

I took my Dodge Ram 2500 in for service to 2 dealerships in Miami and Hialeah. Neither one had a qualified mechanic to work on my truck. They tried to charge me $4,000 to replace a bunch of parts. I fina in Miami and Hialeah. Neither one had a qualified mechanic to work on my truck. They tried to charge me $4,000 to replace a bunch of parts. I finally took my truck to University Dodge which is apparently the only BusinessLink dealership left in South Florida that is qualified to work on Diesel engines. The air filter ended up being stuck in the intake. For $75 bucks, they fixed my truck. They didn't make up stories and try to sell me parts. They just fixed what was needed and got me on my way fast. Joe Lorie my service advisor was the best customer service person I have ever met and Mark Leslie, service manager made sure my truck was ready when promised even though it was a holiday weekend. Thanks Guys!! I'll be back More