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Roanoke Motor Company

Roanoke, IL

4.1
75 Reviews

1313 W Front St

Roanoke, IL

61651

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Showing 75 reviews

August 22, 2019

It was a good experience We had a good experience. We purchased a dodge van for my business and my staff is liking it so far. Opie was very helpful with everything More

by Chily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Opie
Aug 22, 2019 -

Roanoke Motor Company responded

Congratulations on your new van. We are glad that you enjoyed your experience. Let us know if there is anything else that we can do you.

August 20, 2019

Great experience. Had a great experience buying my first new vehicle. I will recommend this dealership to friends and family. Good atmosphere, good selection and friend More

by Hairy Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 20, 2019 -

Roanoke Motor Company responded

That is great to hear, Ben! We are pleased to see that your visit was straightforward and easy. If we can be of further service, please be sure to let us know.

July 18, 2019

Diligent diagnosis Service department was diligent when diagnosing a problem I was having. Also, the service I had them perform was very reasonably priced. Definitely More

by amhobbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jul 18, 2019 -

Roanoke Motor Company responded

Thank you for the five stars! We are happy to hear that our service department impressed their honesty upon you and that you find our prices satisfactory. If we can be of further service, please be sure to let us know.

July 13, 2019

Honest Small Town Dealership I purchased a very nice Town & Country van from Roanoke Motors in Jan 2019 and had a problem with the airbag light.We took it in for repair,having bee More

by Former Small Town Chrysler Dealer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Writer/Manager, Customer Service
Jul 14, 2019 -

Roanoke Motor Company responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

June 29, 2019

Great deal, and easy to deal with. Roanoke Motors is a small, but very accommodating dealership. It's only small in relation to other dealers larger buildings, but their selection of v More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob (salesman), Customer Service
Jun 30, 2019 -

Roanoke Motor Company responded

Thanks for your feedback for our team and about our selection. Congratulations on your car, Ken! Please let us know if we can assist you with anything else. We truly appreciate your recommendation.

June 15, 2019

Service van and buy new car When I had my town and country serviced the service personnel go above and beyond. They are friendly and courteous. When the van needed a part that More

by Joy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jun 15, 2019 -

Roanoke Motor Company responded

Joy, that is great news. Thank you for sharing and recognizing excellent customer service. We will always do what we can to help. Have a great day and come back soon.

June 06, 2019

Great experience at Roanoke Motors We had a great car purchasing experience at Roanoke Motors. The staff was attentive without being overbearing, the negotiation process was fair and we More

by Jamber48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jun 07, 2019 -

Roanoke Motor Company responded

We are so glad that your car-buying experience was a pleasant one. Our team was happy to help you! Enjoy your new ride.

May 11, 2019

"Some things never change!" As with previous sales experiences with Roanoke Motors, this sales experience was very courteous, professional, and informative with NO PRESSURE ! We More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gastman , Aaron Hoffman
May 12, 2019 -

Roanoke Motor Company responded

Thank you for the great review, John! We are happy to know that you enjoyed our Sales Team. Let us know if there is anything else we can help you with. We look forward to your next visit!

May 10, 2019

Parts department The Jeep Cherokee did not come with a spare tire from the manufacturer. I was very disappointed and surprised to learn that. The parts department fo More

by Happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 10, 2019 -

Roanoke Motor Company responded

Thank you for the five-star review! It was our pleasure to ensure that you had everything you needed for your Jeep Cherokee. Please let us know if we can do anything else for you in the future!

May 03, 2019

Professional service We have purchased numerous vehicles from this dealer. They know us by name and always ready to be of service to our needs. We trust them as they have More

by blusilk78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gastman, Aaron Hoffman, Rick Hammer, Customer Service
May 03, 2019 -

Roanoke Motor Company responded

Thank you for taking the time to leave us a positive review. We're glad to hear you consistently leave our dealership pleased with your service with Matt, Aaron, and Rick! Looking forward to servicing you and all your auto needs in the future.

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