Roanoke Motor Company
Roanoke, IL
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Bob was great. He was very familiar with the vehicle we were interested in, and showed us the features. Low pressure and responsive to my questions. Thanks Bob He was very familiar with the vehicle we were interested in, and showed us the features. Low pressure and responsive to my questions. Thanks Bob More
My son Kevin found a 2017 Ram Power Wagon on Cargurus and worked with John Opie Spencer over phone and email this past week and and set up a test drive for this morning. We left Cincinnati Ohio at and worked with John Opie Spencer over phone and email this past week and and set up a test drive for this morning. We left Cincinnati Ohio at 4:30 am and met Opie at 8:30 am Roanoke time and the Truck was cleaned and ready for test drive by the show room. It was exactly what my son had been looking for since October. John Gastman arranged a lift in the service area where the truck could be inspected under neath. No issues were found at all. One honest well cared for truck. Arron in finance had all paper work ready and we were on are way back to Cincinnati Ohio by 10 am . Great customer service and buying experience. If we are ever in need of another vehicle. We know where to check first. Well worth the travel time for an excellent vehicle and sales staff that create a great buying experience. Keep up the excellent work and thanks for your honesty and good will through the whole process. More
I had put in a review about the problems with 2 vehicles I bought there and the service manager actually made fun of me but they didn't fix the same problems in either van.. I was sent a message to call the I bought there and the service manager actually made fun of me but they didn't fix the same problems in either van.. I was sent a message to call them about my review he called me a liar and told me to use a different dealership for future purchases wouldn't even let me talk. Oh well More
I used them at least 2 times service could not figure out the problem I had with automatic doors of both vehicles kept telling me they could not duplicate the problem. I finally traded in the 2018 due to thi the problem I had with automatic doors of both vehicles kept telling me they could not duplicate the problem. I finally traded in the 2018 due to this ongoing problem they could not figure out. I used Opie Spencer liked and trusted him well when I bought the 2019 he had me sign an Arbitrations thing that I could not sue them well guess what same problems with this vehicle that service still can not figure out or will not figure out. I have a disability that I need the automatic doors so it is not a luxury but a needed thing. I did not know I was signing this qt all so I trusted the devil and he stabbed me in the back. Do not buy dodge and do not buy from Roanoke motors and watch better what you are signing. I trusted him and Oh Well! They got my money and I have pain from automatic doors that do not work too often. More
Working with Matt and his team is the only way to go. We just bought our 5th car from Matt and we live over 120 miles away. Roanoke Motors had our car and documents ready for us! Aaron came in on his day of just bought our 5th car from Matt and we live over 120 miles away. Roanoke Motors had our car and documents ready for us! Aaron came in on his day off and walked us through the process. Impressive! More
Recently we took our Jeep into the dealership for axel shaft seal to be replaced. That work was completed but upon leaving we noticed significant pull to the left. We took it back and they explained it wa shaft seal to be replaced. That work was completed but upon leaving we noticed significant pull to the left. We took it back and they explained it was a sticking caliper. We declined to have them fix it and took it elsewhere. Found that the on the passenger front only 1 lug was tight. Other 4 where hand tight. Our 16 year old daughter drives this vehicle. Thankfully tire didn’t come off and cause an accident. This is unacceptable and we won’t be back…. More
We have bought several vehicles from Roanoke Motors, our new 2021 Ram 2500HD is our 3rd truck in a row. great service and deals. We were treated very fairly. felt no pressure to buy or upgrade any warrant new 2021 Ram 2500HD is our 3rd truck in a row. great service and deals. We were treated very fairly. felt no pressure to buy or upgrade any warranties etc. More
I had a 18 dodge grand caravan I had trouble trouble with automatic doors they could not figure out the problem traded for 19 now problems automatic doors they could not figure out the problem traded for 19 now problems More
Bought our last 4 vehicles here at Roanoke. And we couldn’t be more Happy with the Whole team here! The friendlyness of everyone is very commendable couldn’t be more Happy with the Whole team here! The friendlyness of everyone is very commendable More
This was our first purchase at RMC. We are pleased with our purchase and both Matt and Aaron were very friendly, helpful, and accommodating! I would recommend RMC! our purchase and both Matt and Aaron were very friendly, helpful, and accommodating! I would recommend RMC! More