
Road Ready Used Cars Inc
Ansonia, CT
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Great place for used cars. My wife and I both had a great experience here. They have so many vehicles, you're bound to find the perfect car. Before we found Road Ready, we d My wife and I both had a great experience here. They have so many vehicles, you're bound to find the perfect car. Before we found Road Ready, we drove nearly 400 miles in a weekend looking around at every used dealership we could find in our state and left them all disappointed; both with the selections and quality of the vehicles. Finally we found Road Ready, and we really feel like we got a great value, and more so, we now know we won't need to go anywhere else the next time we need a car. More
Buyer, beware. Greeted warmly by salesman Jason Winer. Explained that I was interested in looking at a particular vehicle. My intent was only to see what the SUV w Greeted warmly by salesman Jason Winer. Explained that I was interested in looking at a particular vehicle. My intent was only to see what the SUV was like and be on my way. Took a test drive. Told Jason he'd have to direct me since I was unfamiliar with the area, but after a bit I had to ask for directions a few times as Jason was looking at his cell phone. Upon return to Road Ready Jason directed me to turn into a particular driveway which was the wrong one and dead-ended us. At that point I SHOULD have had Jason take over the wheel. Instead, I attempted a K-turn, hit a railing and dented the back door. From that point on I was over a barrel. Jason wasn't immediately able to tell me how this would be dealt with. Once back inside Jason consulted Frank Pratts, who had introduced himself earlier. Discussion followed. Jason DID tell me that he'd see to it that the dent would be taken care of. When asked to, he noted the damage on the purchase order. I turned down Jason's offer to "undercoat the vehicle for me;" the cost would have been $599.00 plus tax. The built-in dealer costs are exorbitant...$199.00 + tax for vin etching and $598.00 + tax for the negotiable conveyance fee. I my case Frank said it was a flat fee. So, I paid a deposit and arranged to pick up the car later in the week. I had an unpleasant exchange with Frank on the phone after a couple of days, told him I thought the transaction was shady, but he had my $1000.00 non-refundable down payment, so I set the day to pick up the vehicle. On that day, no one greeted me. Frank, who was at the front desk did not acknowledge me, and Jason Winer, the salesman, was conveniently not at work that day. After a while, Ray completed the sale for me. I was given the keys and told where the car was parked. No one accompanied me out to the car or reviewed any information about the controls with me. In fact, I had to request help to learn how to move the driver's seat. More
Nice selection of cars, great facility. the people here at Road Ready are very professional. There is a huge selection of affordable nice cars to choose from. I would definitely recommend th the people here at Road Ready are very professional. There is a huge selection of affordable nice cars to choose from. I would definitely recommend this place!! More
IN SMALL CLAIMS! BEWARE My father in law purchased a car here about 2 weeks ago on a weekend. He traded in his vehicle and didn’t know the bank or how much the payoff was. Th My father in law purchased a car here about 2 weeks ago on a weekend. He traded in his vehicle and didn’t know the bank or how much the payoff was. They took his social and ran the info to get the payoff. Signs the contract done. Two weeks later the car is still not paid off. We find out Hey paid off the wrong car and then revoked that payoff. We talk to the dealership and they blame my father in law on lying and telling them the payoff was less. Now we have 3 car payments because they haven’t paid off anything and refuse to help. We tried to talk to the owner and he swore at us and had us removed from the dealership claiming we were lying.. WORST CAR DEALERSHIP hands down. We are in small claims as we speak, save your time and stress and goto someone else completely. More
excellent customer service We went to a few dealerships before coming here, and wish this was our first stop! They had excellent advertisements, but when we got here I was pleas We went to a few dealerships before coming here, and wish this was our first stop! They had excellent advertisements, but when we got here I was pleasantly surprised bc unlike most of the dealerships in the area they had what was offered online, both the service and selection. More
My experience buying a vehicle here at Road Ready. My husband and I were met with a friendly welcome by Elijah who interviewed us as to our needs. He wanted us to see a Toyota Minivan XLE. Although n My husband and I were met with a friendly welcome by Elijah who interviewed us as to our needs. He wanted us to see a Toyota Minivan XLE. Although not our perfect match, he encouraged us to give it a try. In fact, when we took it for a test drive, we found it had most of the features we needed. Elijah was not pushy, but sincerely tried to make a sale that would be acceptable and satisfying for both Road Ready and ourselves. There were a few things which needed attention, and today they are still trying to address the concerns we have. More
Best place ever! I found a large selection of quality used vehicles. I'm very satisfied with my purchase and the service we received. Our credit union was closed for t I found a large selection of quality used vehicles. I'm very satisfied with my purchase and the service we received. Our credit union was closed for the holiday but their finance manager Ray found us a very low rate. More
Easy and smooth! Bryan was super helpful and made the process super easy!! My anxiety went away when he was doing everything in his power to make it happen! Bryan was super helpful and made the process super easy!! My anxiety went away when he was doing everything in his power to make it happen! More
Great Experience! Friendly staff and very nice facility! The buying process was smooth and easy. I would definitely recommend this dealership! Overall a great experi Friendly staff and very nice facility! The buying process was smooth and easy. I would definitely recommend this dealership! Overall a great experience, thank you! More
Great Experience! & Great service My visit to Road Ready used cars was more than a pleasure for my 1st time. I was greeted immediately upon my inquiry and the service was excellent. I My visit to Road Ready used cars was more than a pleasure for my 1st time. I was greeted immediately upon my inquiry and the service was excellent. I was toured through the facility while we went through the paces of finding a vehicle even though the vehicle I ended up purchasing was a little out of my price range, they worked with me to make it work and take my business. Overall I had a great experience and I would gladly come back here when it comes time to purchase another vehicle. More