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Road Ready Used Cars Inc

Ansonia, CT

4.7
1,314 Reviews

520 Main Street

Ansonia, CT

06401

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Showing 1,314 reviews

May 05, 2018

Fantastic Buying Experience! James was a delight to deal with. He made the process so simple and was very quick in responding to my questions. Would definitely buy another vehic More

by TBerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Petruzziello, Raymond Demirali
May 05, 2018

Easy used car buying process Very skeptical about buying a used car but looking for a "toy". Process went well. Not a lot of pressure. Was able to come to a good deal. Happy w More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsey Yantosca
May 04, 2018

Had a great experience @ Road Ready used cars Kelsey was excellent,friendly, respectful and took most of his day (even staying beyond his scheduled time to leave) to help us find a truck which met More

by Remyis2nd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Pratts, Kelsey Yantosca
May 04, 2018

When dreams come true!! amazing selection of cars! I felt very comfortable with Eric and Justin they made my experience buying a car hassle free and enjoyable. Stress free! More

by raem22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Saracino, Raymond Demirali, Amanda Saracino, Justin Bellon, Eric Confinante
May 04, 2018

My New Car My experience at Road Ready has been great. Kelsey who's the one who help me out has very highly customer service, he was very helpful about answering More

by Jeraldy.12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsey Yantosca
May 02, 2018

no pressure! Great experience here at Road Ready! Justin was very professional, I never felt pressured to make a quick decision. The cars here are in good conditio More

by perocolleen613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Saracino, Dave Petruzziello, Frank Pratts, Amanda Saracino, Justin Bellon
May 01, 2018

Great Experience! Eric took me for a test drive, the Jeep I bought was everything they told me it was. The car was very clean and detailed. More

by mbennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Pratts, Eric Confinante
April 28, 2018

I was a GSM for car dealership, they still tried scamming me Everything started off well working with MIKE BAKER and FRANK CAJIGAS. But once I got there for the delivery of the vehicle they slipped in A WARRANTY More

by yas925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Saracino, Dave Petruzziello, Raymond Demirali
May 03, 2018 -

Road Ready Used Cars Inc responded

I try to be politically correct when responding to reviews. Yamil is way out of line here with his accusations. The deal started from a referral with our sales manager trying to help Yamil into a new vehicle. We showed him vehicles that would be suitable with obtaining financing but he only wanted this 2011 BMW 335XI. He filled out a credit application and we ran his credit and we were pretty sure we couldn't help him. He was past due on his mortgage and foreclosure was initiated but he insisted we try. We submitted him to several banks and everybody declined him. Now Yamil says to us, I was in the car business you know you're telling me no one will give me a loan. Yes was our response, nobody will give you a loan. He says I'll get my mother to cosign for me. We said I don't think it will help none of the banks want you on the loan at all. Now we asked several times for a paystub which after three days we still never received. We received a credit application from his mother whom had very good credit and re submitted it to the banks with both of them on the application. We received nothing but declines from every single bank even the subprime. I made a call and got an analyst to overturn the decision. It was the end of the month and we do millions in loans with this A credit bank. We called him up and told him the good news and told him again bring your pay stubs. The killer was we obtained a single digit rate for him at only 5.24% for 72 months. We couldn't believe it, we originally quoted him at 18.99 % because his credit was horrific. So now he comes in with his mom who was very sweet and starts acting like he's in charge making demands. The structure of the deal was the structure of the deal. We couldn't deviate from it at all even if we wanted to. Ok it gets better... we get the paystub and it's for four thousand dollars, that was his year to date in which he stated he makes fifty thousand a year as a pool salesmen. Yes there was a warranty and yes it included Gap insurance. The payment we originally quoted him was $329.13 and that was with no warranty just Gap. The new payment WITH Gap insurance and a three year warranty was $318.90 which was $10.23 less with less coverage. He declined this deal because he knows the business. Now keep in mind the paystub is so far off from what he stated for his annual income. We had yet another obstacle to overcome with the bank. We called the bank and they said fine mom's income will be enough. Another thing the car was being registered and insured in his name alone. Straw purchase... he doesn't know what he's talking about. He doesn't do the deal, he doesn't do the deal, OMG this was a gift from the Gods. He left and wrote this review. Mike calls him after seeing the review and asks as a friend please take it down and says no way. He went to Carmax and got his loan through Santander at 18.99% and paid a premium for his new ride. His mom wouldn't co sign at Carmax probably after seeing all the negative info for herself when she came in to cosign for him. So yes please contact him he knows where to go to get a good deal. We have all documents to prove our case, obviously we would have to protect his privacy along with his moms. We blacked out personal information. He didn't even use his real account just some punk letters and numbers as his gmail account. The longest rebuttal in thirty one years of being in business.

April 28, 2018

2009 Ford F150 XLT Mike and Rob found the perfect Truck for me. Helped me thru the finance process and delivered on day it was promised. I highly recommend these guys. More

by Spudk9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, Michael Taylor
May 01, 2018 -

Road Ready Used Cars Inc responded

Hello! Thank you for taking the time to write this excellent review! We are so happy to hear about your experience with Mike and Rob! Welcome to the family and enjoy your new truck!

April 28, 2018

Awesome Experience very clean facility, exceptional service, and great customer service. The service department was immaculate! Justin took the time to figure out what I More

by Rick/Peg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Saracino, Dave Petruzziello, Frank Pratts, Amanda Saracino, Justin Bellon, Michael Taylor
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