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Road Ready Used Cars Inc

Ansonia, CT

4.7
1,327 Reviews

520 Main Street

Ansonia, CT

06401

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Showing 1,327 reviews

March 20, 2016

Deposit needed for test drive???? WTH I traveled 90 minutes after being assured that the car i wanted to see was available. It wasn't. Then i asked to see what he had in four wheel drive More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
hispanic salesman name unknown
Mar 22, 2016 -

Tim responded

Additionally since my E-mail is hidden from all viewers, if anyone like the Ct Attorney General or the BBB or a local news that is interested my E-Mail is TJ7960@aol.com

Apr 19, 2016 -

Road Ready Used Cars Inc responded

Mr. Leibrand made an appointment to come into our dealership On Saturday March 19, 2016 at 1pm to purchase an 1998 Jeep Cheroke for his son. He requested to see a SUV with 4 wheel drive. The salesman ,Carlos, who is new to the dealership was assisting Mr. Leibrand and did not know that all wheel drive and 4 wheel drive have differences. We have managers on site to address any questions our customers have that cannot be answered by our sales agents. Mr. Leibrand also admitted that his credit was not stella and that it may be difficult to get him approved. He arrived at 1pm and by the time he arrived, the vehicle had a pending sales on it. Besides, the 1998 Jeep could not be financed and he would need to finance a newer car for any chance of an approval. Mr. Leibrand looked at 2 other vehicles and wanted to test drive both. We have over 350 cars in stock and only 2 service bays. Our procedure is that we would run a credit report to see what cars the banks would approve the customer for, the customer would give us a deposit and then we put the car through service. Once the car is fully serviced we have the customer come back , test drive the vehicle and finalize the deal from that point or refund the deposit. ( This will soon change when we move to our new location in the summer. There, we will have 30 bays for service.) By approving the customer at the begining of the process and taking a deposit to get the car serviced , just helps to save the customer time when they pick up thier new car. When Carlos asked for the deposit, Mr. Leibrand immediatley got angry, stormed out of the dealership making rude comments and slammed the door. He never gave our manager a chance to work with him regarding an approval or explain how we were putting the deal together. Mr. Leibrand also states he has a problem with the price being over Kelly Blue Book and NADA values? He was looking to purchase a $3000.00 Jeep. This vehicle is clean inside and out ( a one of a kind Jeep) and cannot be bought for book values. Mr Leibrand new this, or he would not have traveled 90 minutes to purchase a $3000.00 vehicle.

March 18, 2016

Everyone was absolutely amazing!!!!!!!!!!!!!!! Best experience buying a used car!!! The Staff there are incredible and the owner was awesome! They listen to your needs and give you several options More

by raquella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron, the owner, Dave and Anthony
Sep 25, 2016 -

Road Ready Used Cars Inc responded

Raquella, we are so happy to hear that your experience with us was so great that you are now a customer for life. We do pride ourselves with treating all of our customers with the same amount of respect. We do look forward to helping you in the future to help all your family members find the right car that will suit their needs and budget. Rich Fraioli Internet Manager

March 15, 2016

Good Experience Road Ready helped me get out of my two door Honda Accord with little to no stress. I didn't think it was possible to get away from my horrible finance More

by R JAmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave / Ron
Sep 25, 2016 -

Road Ready Used Cars Inc responded

I will be sure to pass along your kind words to both Dave and Ron. So glad to hear that we were able to help you get out of the bad situation that you were in. Sometimes it does take a little longer than usual in those situations. Thank you for being patient with us. Ron is great with those situations. Good luck. Rich Fraioli Internet Manager

March 11, 2016

Best place to buy a used car in CT All of the guys at Road Ready Used Cars were extremely helpful and knowlegeable. Jim, Ron, and Anthony made this the most convenient and hassle free c More

by Bill T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Anthony, Ron
Sep 25, 2016 -

Road Ready Used Cars Inc responded

Bill, so happy to hear that your car buying experience with Road Ready was a hassle free situation. We do try to go the extra mile when it comes to servicing all off our cars to make sure they are as hassle free as was your buying experience. Thanks again Rich Fraioli internet Manager

March 06, 2016

I was impressed I purchased a 2008 Acura MDX from Road Ready in January 2016. I found it online and was initially weary because of some of these reviews.... But this More

by ReneeM
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, Anthony
Mar 26, 2016 -

Road Ready Used Cars Inc responded

Thank you for taking time out of your busy day to share your experience and positive review. Happy Easter and thank you again!

February 23, 2016

Great buying experience no pressure. Great selection. Very reasonable price with great customer service. My sales rep George Christakos was very personable and very helpful More

by donnowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Christakos
Mar 26, 2016 -

Road Ready Used Cars Inc responded

Donald thank you for taking time out of your busy day to share your experience with everyone. Happy Easter and thank you again!

February 14, 2016

Buying my Escalade EXT The salesman George and I ended up knowing a lot of the same people and I felt more at ease right away. Road Ready got me the finacing I needed to get More

by ddbld61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Mar 26, 2016 -

Road Ready Used Cars Inc responded

Thank you for taking the time to write a positive review regarding your experience with us. It has been a pleasure working with you. Happy Easter and thank you again.

February 01, 2016

Easy great experience Great selection of trucks at great prices, willing to work with you and will not let you leave with anything that isnt "road ready" Ron (the owner) e More

by ram1500
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector, Ron
Mar 26, 2016 -

Road Ready Used Cars Inc responded

Ron thank you for taking time out of your busy day to write us an excellent review about your experience. Happy Easter!

January 31, 2016

bought a nice 2004 xterra For the first time in my life I bought a used car without having my mechanic check it out bumper to bumper first. The reason for this is the distance More

by Fred the road (not) ready used cars VICTIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with Dave & Anthony
Mar 26, 2016 -

Road Ready Used Cars Inc responded

thank you for taking time out of your busy schedule to share your experience with everyone. Thank you again.

January 29, 2016

Dave and the Road Ready team were an awesome group of guys. They were very professional and very organized. They took care of me very well. It was an awesome experience financing More

by odice1191
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 26, 2016 -

Road Ready Used Cars Inc responded

Thank you for taking time out of your day to write us a positive review of your experience. Happy Easter, and thank you again.

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