Road Ready Used Cars Inc

great first time experience I had the opportunity to purchase my first vehicle through this company and the entire process was made simple and easy. With the special help of Fran I had the opportunity to purchase my first vehicle through this company and the entire process was made simple and easy. With the special help of Frankie and everyone else, they led me through every step of the way and even made me feel like I was part of the Road Ready family! This is an amazing group of people who worked hard to find me a vehicle and made the entire process fun and enjoyable. I will definitely recommend them to anyone I know looking for a vehicle in the future! More

Great experience buying my vehicle Best car experience!! The staff was great and accommodating. Would absolutely recommend to friends and family. And will hopefully purchase my next BM Best car experience!! The staff was great and accommodating. Would absolutely recommend to friends and family. And will hopefully purchase my next BMW from there. More

2001 Dodge Ram 2500 Entered into agreement with Salesman Pedro who wrote me a bill of sale , I made plans to pick up truck (Had Cashiers check and withdrew cash from ban Entered into agreement with Salesman Pedro who wrote me a bill of sale , I made plans to pick up truck (Had Cashiers check and withdrew cash from bank). Then got a call from pedro saying he cant sell me the truck because the truck was mismarked. they only marked it up $600 over cost. Then I was told it would cost me $2000 more if I want it..... Owner would not honor bill of sale. More

My great experience. Even though i wasn't able to purchase a vehicle from them due to my credit issues the incredible help i received from Honorata,Anthony,and Ivan was be Even though i wasn't able to purchase a vehicle from them due to my credit issues the incredible help i received from Honorata,Anthony,and Ivan was beyond amazing and i also put down a large down payment which they returned back to me in full and i appreciate that and i highly recommend them to anyone looking for a great vehicle and a dealership that will work with you and get you into the vehicle of your dreams and if they don't have it on there lot at the time they will go out and get it for you so two thumbs up and a 5 star for ROAD READY USED CARS. More

Fast, Easy, No Pressure. Honorata was the best. Great deal on price and financing was a breeze. All set in one day. I found them through cargurus. com, but save the search Honorata was the best. Great deal on price and financing was a breeze. All set in one day. I found them through cargurus. com, but save the search and just go there. More

Great Experience I went into Road Ready Used Cars with a couple of cars in mind that I had looked up on the site. Paul helped me right away and soon I was test driving I went into Road Ready Used Cars with a couple of cars in mind that I had looked up on the site. Paul helped me right away and soon I was test driving my car and I decided it was the one for me. Everyone I came into contact with was very nice and personable and made me comfortable from the get go. There was also a great selection of cars on the lot. Overall, I had a great experience and Paul was awesome! I definitely recommend Road Ready Used Cars! More

Very good service I felt that they were truly helping me through this entire process. I was truly please with every one..they were very courteous and welcoming I felt that they were truly helping me through this entire process. I was truly please with every one..they were very courteous and welcoming More

Patrick....DON'T GET SO DEFENSIVE! I JUST HUNG UP FROM PATRICK AT ROAD READY. ROAD READY HAD BEEN CALLING ME WEEKLY TO TRY TO SELL ME A 2008 FORD EXPLORER EDDIE BAUER. I MADE THE APP I JUST HUNG UP FROM PATRICK AT ROAD READY. ROAD READY HAD BEEN CALLING ME WEEKLY TO TRY TO SELL ME A 2008 FORD EXPLORER EDDIE BAUER. I MADE THE APPOINTMENT FOR TODAY AT 2:15 WITH JASMINE. SHE HAD CALLED YESTERDAY. I LIVE IN SUFFIELD WHICH IS AN HOUR AND A HALF AWAY. I CALLED THIS MORNING BECAUSE SOME QUESTIONS CROSSED MY MIND AND I DIDN'T WANT TO DRIVE OUT THERE WITHOUT KNOWING THE ANSWERS FIRST. PATRICK CAME ON THE PHONE AND HE TOLD ME THAT THE "TRUCK" IS ALL SET FOR VIEWING. I WANTED TO CLARIFY THAT WE ARE TALKING ABOUT THE SAME VEHICLE BECAUSE I WAS NOT INTERESTED IN A TRUCK, BUT RATHER THE EXPLORER. NO TONE IN MY VOICE, JUST SIMPLE CLARIFICATION. PATRICK GOT DEFENSIVE AND SAID "YES, THE FORD EXPLORER EDDIE BAURER/MAROON. LIKE I SAID, IT IS ALL SET FOR YOU TO SEE". IN SPEAKING WITH PATRICK, I RAISED THE QUESTION OF A WARRANTY POLICY. HE ADVISED THAT DUE TO THE AGE OF THE VEHICLE, IT WOULD BE SOLD AS-IS. HE THEN SAID THAT IF A PROBLEM OCCURRED WITHIN 30 DAYS, "OBVIOUSLY WE WOULD HAVE YOU COME IN AND TRY TO HELP YOU OUT." THIS STATEMENT REALLY WASN'T CLEAR TO ME SO I ASKED IF THEY WOULD PROVIDE A 30 DAY WARRANTY POLICY. HE BECAME VERY DEFENSIVE AND STATED THAT THEY WOULD GET FINED BY THE STATE IF THEY DID THAT." I THEN ASKED IF I WERE TO PUT A DEPOSIT DOWN ON THE VEHICLE, WOULD I BE ABLE TO BRING IT TO MY MECHANIC SO HE COULD TAKE A LOOK AT IT?" PATRICK ADVISED I COULD NOT BUT THAT I AM WELCOME TO BRING MY MECHANIC TO CHECK THE VEHICLE OUT AT THEIR FACILITY. I EXPLAINED THAT MY MECHANIC WOULD LIKELY NOT BE ABLE TO TAKE THE TIME TO MAKE THE 1.5 HR DRIVE UP AND BACK. PATRICK JUST KEPT ON GETTING DEFENSIVE AND ASKED, "SO WHY DIDN'T YOU ASK ME THESE QUESTIONS BEFORE YOU SET UP THIS APPOINTMENT?" I EXPLAINED THAT I JUST THOUGHT OF THEM OVER NIGHT. THE MORE WE WENT ON FROM THERE, WITH HIS CONTINUED TONE TURNING SOUR, I REALIZED THAT THIS WAS NOT GOING TO WORK. I TOLD PATRICK THAT I THINK I AM GOING TO CANCEL THE APPOINTMENT FOR TODAY. HE THEN RESPONDED WITH, "THANKS ALOT DOUG AND HUNG UP." THIS WAS REALLY DISAPPOINTING AS THE VEHICLE LOOKS GREAT. HOWEVER, CUSTOMER SERVICE MEANS EVERYTHING, ESPECIALLY IF ONE WERE TO HAVE TO TAKE 3 HOURS OUT OF THEIR DAY TO GO SEE THE VEHICLE. MY QUESTIONS WERE BASIC QUESTIONS. PATRICK NEEDS TO WORK ON NOT GETTING AGGRAVATED AND DEFENSIVE. THIS COULD'VE POSSIBLY BEEN A SUCCESSFUL SITUATION, BUT HE RUINED IT. BUMMER. More

Sales person Patrick was GREAT! I was in market for buying a new car! I browsed online many dealerships to find a SUV with 3rd row seat and I was mainly looking for Honda pilots whic I was in market for buying a new car! I browsed online many dealerships to find a SUV with 3rd row seat and I was mainly looking for Honda pilots which are more reliable and affordable. I reached road ready cars and got in contact with Patrick. From that time on Patrick made sure I get into a car that is perfect for me and my family. He was very professional and easy to work with. he suggested other cars that had 3rd row seating one of them being Acura MDX. He invited me to stop buy and look at the cars and see if I get approved for a loan. The process was easy and quick, road ready cars was the only dealership I visited in person and purchased and signed all the paper works same day. Picked up my car 4 days later after all the service was done and ready to hit the road. So far I'm satisfied with the car and hoping it last us a while. Soon I will be looking for a second car and Patrick will be who I'll come to see... I live an hour away from the dealership but don't mind the drive if I get this kinda service! Thank you Patrick!! More