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Road Ready Used Cars Inc

Ansonia, CT

4.7
1,313 Reviews

520 Main Street

Ansonia, CT

06401

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Showing 1,313 reviews

December 10, 2024

I enjoyed the Experience at Road Ready. The staff made me feel comfortable and i was able to purchase my vehicle with no issues More

by Charles Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Barbick, Amanda Saracino
Dec 10, 2024 -

Road Ready Used Cars Inc responded

Thank you for taking the time to write this great review! Welcome to the family and enjoy your new ride!

December 05, 2024

Attempted to purchase my 3rd vehicle in December at Road Ready. Unfortunately, Ron Saracino let a loyal customer walk over $500 and lost the deal and both me and my family members' business now and in the f More

by haversat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ralph Saracino
Dec 06, 2024 -

Road Ready Used Cars Inc responded

I'll try to keep this politically correct but I can't promise. So the reviews he's posting are giving us a one star because we couldn't come to terms on price. We post everywhere across the net we are a one price store, we have a cash price and a finance price. We sold David two cars one in February of 2018 and another in May of 2020 and met all of his needs. In 2020 a few days after the purchase he had an issue with the brakes and fixed it at no charge as good faith even though it was sold without a warranty. The thing about the wheel bearing going 800 miles after purchase must've not been a huge issue or he wouldn't of come back for a third car or referred family and friends here.. Obviously David is just upset because we couldn't come to terms on price. We actually lowered it $500 as a courtesy for his loyalty. I was listening to him in the office state he can buy one in NY a year newer but we couldn't find it on the net. After further investigation we found it, a year newer with more mileage, front wheel drive and a previous corporate vehicle. Our vehicle is four wheel drive and personnel use. Sometimes you just can't come to numbers if the profit structure is to low, plus I just reduced the price 2 days prior. The funny thing about it is Ryan came to me later and asked if we could do anything to help. He said I'll. forfeit half of my commision for him, I said no I won't let you do that but Ill take save him more money. Than I got the alert about negative reviews going up by him. I won't be intimidated by a negative review because someone can't comprehend selling a low mileage $8000 car for a loss makes no sense. Posting a negative review because of pricing is ridiculous. He supposedly really liked Ryan because Ryan sold him his last two cars but here's your one star review Ryan. I'll end it here.

Dec 06, 2024 -

haversat responded

This one star F minus review is for Ron and how Road Ready was unable to keep a customer over $500. I kept the sales person out of the reviews as he had nothing to do with the failure of the ownership's ability to connect with the customer. To respond in regards to a previous purchase and the dealership replacing brakes after the car was purchased. I drove that vehicle off the lot and called within 15 minutes of signing the paperwork to say the calipers were sticking and their was an issue. The car was returned where I was promptly informed the vehicle was sold as is and they didn't have to do anything, but considering I didn't even make it to my driveway they would look into it. In reality their full multiple point inspection should have caught this before the keys were handed over, after all the cars are "Road Ready" right? For my most recent visit the owner could not honor the finance price as it was paying cash. So they lost a repeat customer because I was paying cash and wanted the vehicle for the same price as the finance price which was $999 difference. The dealership had the vehicle priced well above the Kelly Blue Book for same year, make 4x4 with same milage. Wasn't seeking any additional discounts, just the cash vs. the finance. Apparently the professional salesperson got it, but Ron did not. So with that, I took my business the same day to JM Auto in Naugatuck, CT and purchased a Ford Escape because they wanted my business and treated me like a customer. So one dealership lost a sale and all future business while another gained a sale and a customer.

Dec 06, 2024 -

Road Ready Used Cars Inc responded

Ron got it but you just can't grasp it. The only Escape J&M had remotely close to your price range was $14,000 versus $8000. Whatever stories you want to tell is fine. I won't respond to your nonsense. Good Luck.

Dec 06, 2024 -

haversat responded

Wrong. Call over there and you can confirm. I'm sure they have many vehicles below and above 14K, but what I purchased would no longer be listed because I bought it. No sense, you missed the point. I tried to do business with you because of the salesperson. However, the extra $500 was more important to Ron than goodwill and customer retention.

December 04, 2024

Great car buying experience, I will return for more vehicles in the Future and would recommend. It is a very cool dealership with the capabilities to service as well! More

by janischservices
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle , Bill Sam
Dec 10, 2024 -

Road Ready Used Cars Inc responded

Thank you for taking the time to write this great review! Welcome to the family and enjoy your new ride!

December 03, 2024

I highly recommend! I had the most pleasant car buying experience with Xavier. He was very easy going & answered every question that we had. Amanda helped us as well and More

by kaytlinlivengood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier, Ron Saracino, Amanda Saracino, Bill Sam
Dec 10, 2024 -

Road Ready Used Cars Inc responded

Thank you for taking the time to write this great review! Welcome to the family and enjoy your new ride!

November 30, 2024

I bought 2 cars from this dealership and the experience was excellent. Kyle and Bill and very attentive to my needs and the process was easy. Thank you to both ! More

by Ellie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 10, 2024 -

Road Ready Used Cars Inc responded

Thank you for taking the time to write this great review! Welcome to the family and enjoy your new ride!

November 26, 2024

Had an awesome experience at Road Ready. Kyle and Bill were so easy to work with and made the buying experience smooth, stress free, and enjoyable. Highly recommend! They do a fantastic job More

by mlafond1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Kostenko
Dec 10, 2024 -

Road Ready Used Cars Inc responded

Thank you for taking the time to write this great review! Welcome to the family and enjoy your new ride!

November 25, 2024

Bought my Alfa Romeo with Miguel, he was very patient . I will be back soon More

by mireyaleon21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel , Ron Saracino, Amanda Saracino, Ralph Saracino, Dean Saracino, Bill Sam
Dec 10, 2024 -

Road Ready Used Cars Inc responded

Thank you for taking the time to write this great review! Welcome to the family and enjoy your new ride!

November 13, 2024

Received excellent service from the entire staff. Miguel helped me find a beautiful car and was flexible when I showed up late to our appointment. Definitely recommend checking out their cars. More

by Isaza.fernando22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Cordoliani , Ron Saracino, Amanda Saracino
Dec 10, 2024 -

Road Ready Used Cars Inc responded

Thank you for taking the time to write this great review! Welcome to the family and enjoy your new ride!

November 06, 2024

Awesome job! Very personal salesman. Quick and easy sale. Everybody was very helpful and things went smooth. More

by jeterss2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Saracino, Amanda Saracino, Ralph Saracino, Bill Sam
Dec 10, 2024 -

Road Ready Used Cars Inc responded

Thank you for taking the time to write this great review! Welcome to the family and enjoy your new ride!

November 05, 2024

I had a wonderful experience at RoadReady Auto. Xavier was an amazing, no-pressure, patient car salesman. Every employee in the dealership made us feel extremely welcome and valued. The process was More

by sachaduff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier, Ron Saracino, Amanda Saracino
Dec 10, 2024 -

Road Ready Used Cars Inc responded

Thank you for taking the time to write this great review! Welcome to the family and enjoy your new ride!

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