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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,263 Reviews

2,263 Reviews of Rizza Cadillac Buick GMC - Service Center

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September 05, 2021

Great service man and greast servicet! They scheduled in a yomly manner even with the mechanic strike, some is going above and beyond to make sure my vehicle is serviced! That’s what is considered outstan More

by DAVIS.SUDIE24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 04, 2021

I have always had a great experience with the Service Dept at Rizza Cadillac. They always make servicing my car a breeze & get me in & out quickly... AAA+ More

by JeffScheiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Sep 07, 2021 -

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 04, 2021

Professional and got the job done! Friendly and helpful staff! Patient with the shed process Would.tell friends the staff makes me feel welcome each visit More

by LISAVRITTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Sep 07, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 02, 2021

Came across a dead battery and rizza took care of me fast. Very happy with going to rizza instead of driving to Naperville where the vehicle was purchased. I will be definitely coming back to rizza for More

by SKIPPYAO134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 02, 2021

The service was excellent, professional and expedient. All of the issues were addressed. This statement summarizes the quality of service needed at this particular time More

by Rhonda Fontenot Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 02, 2021

The staff here is always nice and friendly and make sure their customer needs are met, plus they always offer a car wash. Great service 👏🏾👏🏾👏🏾 More

by davis15609
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Sep 04, 2021 -

davis15609 responded

Thanks again to your amazing service department and all that they do 🥰

September 01, 2021

Thank you for the great service it was very timely and I appreciated.The car was cleaned. Sorry the inside was not considered,but maybe next time More

by fairyecclest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 01, 2021

The over all service was great! As a new Cadillac owner - I was sadden that in this day and age - information is not shared. Imagine. More

by Jax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Sep 01, 2021 -

Jax responded

I think some general information should be shared - it's 2021. A Cadillac is a Cadillac, and should remain supreme in the automotive industry.....

September 01, 2021

Service department is second to none!John, the service writer the best! I would absolutely recommend the service department to any of my friends! I only use Union Mechanics! More

by md5912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 01, 2021

Rizza Buick and Cadillac is an awesome dealership. This is the first time that I have dealt with them for service on my car and I can't say enough for how professional courteous and how knowledgeable they More

by jim104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in sales, Danielle O'Connor
Sep 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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