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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,267 Reviews

2,267 Reviews of Rizza Cadillac Buick GMC - Service Center

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June 22, 2023

I have been a customer for over 12 years. I am a satisfied return customer. My last three vehicles were purchased at Rizza Cadillac Buick GMC. More

by tsmit277
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 21, 2023

When my battery died, they immediately came to jump start my car. I took it to them at the end of the day after dropping off my children and they replaced the battery on short notice so that I wouldn't get s More

by SUMMERS.SMITH17
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim ( service technician)
Jun 23, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2023

It was a great experience at this dealership the service Dept. Was great i went in forba window shield and bug shield and it turned out great inwould like to thank John in the service dept. He was great as More

by revjlee51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2023

Excellent service and very professional, even drop me off and pick me up for breakfast. Certainly helped my waiting time. More

by G3RIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2023

Explained all that was done . ....advised what is needed... Called to let me know completion status, returned calls.. definitely satisfied 😌 ☺️ More

by connie221
Recommend Dealer
Yes
Employees Worked With
John
Jun 17, 2023 -

Rizza Cadillac Buick GMC responded

Connie, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2023

It was ok . It was ok , could if been better I think , I told the guy helping me that I had a coupon but he forgot and charged me the wrong price but did correct More

by TRUCKANT9
Recommend Dealer
Yes
Jun 16, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2023

Great service all around Nice people to work with Thanks I would highly recommend service here More

by Andee9473
Recommend Dealer
Yes
Jun 17, 2023 -

Rizza Cadillac Buick GMC responded

Andee, I cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2023

Good service but I am still seeing same problem popping up Check engine light comes on still after a highway drive More

by MDSWAN1
Recommend Dealer
Yes
Jun 17, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2023

Great service while I waited in a clean modern waiting area that contained WiFi access More

by D Norris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 13, 2023

John, who checked me in, seem very knowledgeable about cars. He got my car in quickly and had diagnosed my problem and got my car fixed for me. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Rizza Cadillac Buick GMC responded

Hi Debbie, and thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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