Rizza Cadillac Buick GMC - Service Center
Tinley Park, IL
2,267 Reviews of Rizza Cadillac Buick GMC - Service Center
Very good customer service. Our Mechanic was very informative. The work was completed on my car in the time I was told it would take. Our Mechanic was very informative. The work was completed on my car in the time I was told it would take. More
Professional and clean! The Service Writer, Jim Monahan was very proficient and knew how to make the experience smoother. I thought the issue should have been covered by the The Service Writer, Jim Monahan was very proficient and knew how to make the experience smoother. I thought the issue should have been covered by the original warranty, he explained how the warranty had expired and sought the alternative. More
John Howard did a great job keeping me informed on the status of my car repair. status of my car repair. More
John was friendly, professional and very accommodating. I didn't have an appt and was desperate for an oil change. My job doesn't allow much downtime and my schedule is very hectic. John told me what maint I didn't have an appt and was desperate for an oil change. My job doesn't allow much downtime and my schedule is very hectic. John told me what maintenance I need to consider in the near future. He was not condescending or pushy at all which I appreciate as I've had some poor experiences when my vehicles needed work in the past. More
Brought in car for recall service. Picked up car once completed and I have 4 different service lights on, install updates constantly beeping but won’t update and 2 alerts going off. Ve Picked up car once completed and I have 4 different service lights on, install updates constantly beeping but won’t update and 2 alerts going off. Very disappointed. There were no issues when I brought my car in and only did because I kept getting postcards for the recalls. Now I have all of these issues and have to bring in car again which is extremely inconvenient with 2 babies in tow. Thanks for nothing! More
Everything was great and I had no problems getting everything that I needed. Thank you. everything that I needed. Thank you. More
The service was prompt and attentive. It did not take long for them to get to work done. It did not take long for them to get to work done. More
Got me in and out quickly and did the job I came in for. I will be back for service I will be back for service More
Don't like them at all Don't like them at all Don't like them like them More
After you had my car for 3 days my oil was never changed My oil wasn't changed after having my car in the shop for 3 days My oil wasn't changed after having my car in the shop for 3 days More