Rizza Cadillac Buick GMC - Service Center

Service was great n Jim I believe was his name was awesome..explained everything before work was done..excellent customer service awesome..explained everything before work was done..excellent customer service More

P everything was very professional they took time and work with me they even help me get my brakes fixed so I love them for that that's good business keep up the good work work with me they even help me get my brakes fixed so I love them for that that's good business keep up the good work More

Service dept was very busy when I was there but Jim & John kept things moving along and were in a pleasant mood. Good Job!! I was there for an oil change. I was out in 45 minutes. John kept things moving along and were in a pleasant mood. Good Job!! I was there for an oil change. I was out in 45 minutes. More

Horrible experience and no type of communication between the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white m the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white man wad greeted respectfully and they also shook his hand with me I arrived and no one attended me. The advisor continued to make excuses I had an appointment for 9:20 and my truck wasn’t even looked at till 4pm at that time the advisor Jim Howard tried to makes excuses as for why my truck wasn’t still seen said he’d call me the next day around noon didn’t even communicate anything about keep my truck beside saying we might have to never called to say hey we couldn’t get to the truck today and will get to it tomorrow nothing. Next day comes still no call about anything 12 noon comes I’m calling still no answer it’s 2:30 now I live 40 minutes away I literally had to drive up there to get a answer and till had no answer my truck wasn’t even seen ? I said what do you’s do he said nothing words are exchanged I said give me back my keys then didn’t try to resolve the situation or accommodate me in a way shape or form didn’t make anything better just made it worse. Horrible customer service More

I’m very happy at Rizza in Tinley Park I’m so please I’m telling friends & family to atleast try Rizza and see for yourself, They really try very hard to satisfy they’re customers, Service top⭐️⭐️⭐️⭐️⭐️ cu telling friends & family to atleast try Rizza and see for yourself, They really try very hard to satisfy they’re customers, Service top⭐️⭐️⭐️⭐️⭐️ customers service⭐️⭐️⭐️⭐️⭐️ if you need a loaner car they will accommodate you equal to your car, They try and save money with point system, Don’t take my word come and see for yourself, Rizza really care what they’re customers think fill about they’re service! Rizza Cadillac GMC is the place to bee… More

Becky has continued to demonstrate excellent customer service skills. She has been very polite, professional and knowledge at every visit. I look forward to working with her i the future. service skills. She has been very polite, professional and knowledge at every visit. I look forward to working with her i the future. More

I’m very happy at Rizza in Tinley Park I’m so please I’m telling friends & family to atleast try Rizza and see for yourself, They really try very hard to satisfy they’re customers, Service top⭐️⭐️⭐️⭐️⭐️ cus telling friends & family to atleast try Rizza and see for yourself, They really try very hard to satisfy they’re customers, Service top⭐️⭐️⭐️⭐️⭐️ customers service⭐️⭐️⭐️⭐️⭐️ if you need a loaner car they will accommodate you equal to your car, They try and save money with point system, Don’t take my word come and see for yourself, Rizza really care what they’re customers think fill about they’re service! Rizza Cadillac GMC is the place to bee… More

Great experience! Dave my service tech was awesome! He got me in and out in no time :) Dave my service tech was awesome! He got me in and out in no time :) More

Always great service, union professional mechanics service. Writer is very thorough.,Good attitude. Never a hassle ,great dealership to do business with! service. Writer is very thorough.,Good attitude. Never a hassle ,great dealership to do business with! More

The service personnel are great to work with and car has continued to run well. continued to run well. More