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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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October 03, 2018

Everyone performed their jobs exceptional,! Danell was very professional, and kind as always, willing to go that extra mile to help you, and I appreciate everything that she does, wonderful. More

by Zachary0425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danell, Mo Almasri
Oct 04, 2018 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 03, 2018

Excellent service Danielle is our service representative and she is excellent. We trust her and she is main reason we continue to use Cadillac service. Extremely eff More

by ghagen6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bakr, mike
Oct 04, 2018 -

Rizza Cadillac Buick GMC responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 03, 2018

Excellent Customer Service Danielle always me provide Excellent Customer Service. She goes over and beyond to assist. Always professional, polite and friendly. She’s abs More

by Helenlyles1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Oct 09, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review!! I'm very happy to hear that Danielle was of such help to you. She strives to provide excellent customer service, and we're glad to hear that this was the case for you! Please let us know if there's anything else we can do for you Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 02, 2018

Uncomfortable Car brought in for somewhat routine work. Ended up being there for a month with physical damage caused in shop first day. Car was picked up but my ori More

by MRWBJ84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Roady
Oct 04, 2018 -

Rizza Cadillac Buick GMC responded

I am sorry to hear you did not have a pleasant experience with Rizza Cadillac Buick GMC. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 30, 2018

A pleasant and informative experience The service representative was friendly and professional. Service was performed efficiently and promptly. Extra assistance was given to answer any f More

by IDA_DWKNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 01, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing efficient & prompt service. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 29, 2018

Re call Great service when I make appointments they get me in as soon as possible I would recommend this service center to family and friends I gave the the 5 More

by Kburke4545
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Mike Mikicic, John O'Connell, Jim Allegretti, Mike Lorenzo, Amanda Pickett, Chris Davis
Oct 01, 2018 -

Rizza Cadillac Buick GMC responded

Kburke4545, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 29, 2018

Danielle top notch to work with. I am very impressed and pleased to work with Danielle for my XT5 service needs. Makes very likely I will continue to buy Rizza Cadillac products and More

by HMGORDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Oct 01, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with Danielle. Please let us know if we can help you with anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 29, 2018

Service was great! I rated this dealership 5 stars because I am always treated with kindness and respect. If I ever have a question or concern regarding my Buick Encor More

by GoRyder853
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
Oct 01, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review, GoRyder853! We really appreciate your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 28, 2018

Great service Everything was great, l had an oil leak and it was dripping on my driveway. Everything seems to be fixed. I was also given a loaner to use while my ve More

by Patrick G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Roady
Oct 01, 2018 -

Rizza Cadillac Buick GMC responded

Patrick, thank you for the great review and for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 28, 2018

Excellent Vehicle Service we purchased our vehicle a 2013 Buick Lacorsse at Phillips Chevrolet about two yrs ago, up until 08-28-18 (August 2018) we thought the vehicle mainten More

by solomonrt2003@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Howard
Oct 01, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the excellent review! It is great to know that Johnny was able to provide you with professional, patient and polite service. Please feel free to call or stop by if there is anything else we can do to help you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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