Rizza Cadillac Buick GMC - Service Center

Lady that checked me in was very knowledgeable and efficient I was very pleased with the service. They solved the problem I came in for as well as did a general check of the car to head off future problems. Also I was very pleased with the service. They solved the problem I came in for as well as did a general check of the car to head off future problems. Also work was done in a reasonable amount of time. More

Fast service I got in and out service for a bad Wheel bearing. Had the car back by noon. Service rep Becky was prompt and very clear on my car service needs. I got in and out service for a bad Wheel bearing. Had the car back by noon. Service rep Becky was prompt and very clear on my car service needs. More

good customer service Danielle helped me understand what my car needed to stop the loud noise Made comfortable paying for repairs Car running good the noise is gone happ Danielle helped me understand what my car needed to stop the loud noise Made comfortable paying for repairs Car running good the noise is gone happy customer More

Much better than before Last few experiences were memorable but not in the best way but I’m a gm employee and I bleed gm I keep supporting our network. This time was a 4.5 e Last few experiences were memorable but not in the best way but I’m a gm employee and I bleed gm I keep supporting our network. This time was a 4.5 experience nice improvement! More

Very fine service department. The team works hard to solve problems and make the Buick run great again. There is a nice clean waiting room with washrooms and plenty of magazines The team works hard to solve problems and make the Buick run great again. There is a nice clean waiting room with washrooms and plenty of magazines to read. The Lacrosse was returned to us clean as they washed it when the work was done. People are very friendly at Rizza. More

A++ Service Center Very good customer service and understanding and providing good acumbidation and stand behind the work services they provide and if possible will perf Very good customer service and understanding and providing good acumbidation and stand behind the work services they provide and if possible will perform most in a timely manner More

1 happy customer. Went in for a scheduled oil change when a engine light came on. A couple of sensors went bad. They had the parts and were able to have the work done i Went in for a scheduled oil change when a engine light came on. A couple of sensors went bad. They had the parts and were able to have the work done in a couple of hours. This made me very happy seeing that I was driving to Cincinnati the next day for a bowling tournament. More

Service Par Excellence My experience at Rizza Cadillac has always been pleasant, that's why I've been using them exclusively for 19 years. I have always had good relationshi My experience at Rizza Cadillac has always been pleasant, that's why I've been using them exclusively for 19 years. I have always had good relationships with both the sales and service departments. For the past few years Mike Mikicic has provided great sales service for me and my wife. We have also taken others to see him because of the great service he provides. Rebecca D'Andrea provided me great service when I recently took my car in for service. She checked for any recalls, and informed me of recommendations for my current mileage. She was very courteous and professional, and got me out in less time than I anticipated. More

Seatbelt Recall I have been a customer of Rizza Cadillac Buick GMC since 2005. I traded in my old GM Hummer and purchased a new 2018 Yukon XL from this dealership bec I have been a customer of Rizza Cadillac Buick GMC since 2005. I traded in my old GM Hummer and purchased a new 2018 Yukon XL from this dealership because I have always felt that they provided great service. Becky and Danielle always keep me informed when i drop off my vehicle with phone calls regarding status and suggestions from the mechanics. More

Simplicity John the Service Manager was very swift with my first visit for repairs. He got me in upon my arrival for my scheduled appointment. Needless to say I John the Service Manager was very swift with my first visit for repairs. He got me in upon my arrival for my scheduled appointment. Needless to say I will continue coming for all future service and repairs. More