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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,267 Reviews

2,267 Reviews of Rizza Cadillac Buick GMC - Service Center

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October 24, 2018

Arc service Service manager was excellent. Very knowledgeable, friendly and inviting. Great customer service skills. Explained everything in detail. Answered all More

by Franh444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Oct 25, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review. We really appreciate your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 21, 2018

Excellent service from the time you enter until your vehicle Excellent Service department and great dealership that takes great care of the customer! The staff is top quality!!! To ensure the quality of work don More

by SANDRA2132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelino Alfaro, Mo Almasri, Jim Allegretti
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 21, 2018

Basics I brought our Enclave for a simple oil change and tire rotation. Everyone I encountered from start to finish was friendly, courteous and helpful. I wa More

by SHOWMODEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as courteous, friendly, helpful, and efficient. We look forward to seeing you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 20, 2018

Great experience Great service on time! They did a great job on a routine oil change. I was pleased with the overall experience. Two thumbs up for them. More

by Packerdon24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us your review. We are happy to hear that you were pleased with your overall experience at Rizza Cadillac Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 20, 2018

Very accommodating service team Great customer service! There was confusion about the time of my appointment but the service team took me anyways and got me in and out. More

by MICHELLEBARNES81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the perfect rating and feedback. If there’s anything else you need, please don’t hesitate to reach out. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 20, 2018

Always pleased No complaints. Took care of warranty work with a great loaner. Was done same day. Second time getting warranty work done here. Always a pleasure to de More

by jdubbs597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 20, 2018

Getting window up again The back seat window would not go back up so had to come in for service. Danielle quickly analyzed my problem and arranged for a courtesy car as I th More

by esavage124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your great review. We're glad to have Danielle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 19, 2018

routine service work Kyle was very clear on what was needed to be completed and did not suggest any more work than was required. He was very pleasant to work with. More

by HDJ7753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Roady
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

I am happy to hear your time spent with Kyle was pleasant. If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 19, 2018

Great Good service that is very important to your dealership be sides price also your car is done in prompt time,also important that you give loaners More

by CHRIS@CCDAIRY.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniella. Good customer service
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you. We look forward to serving you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 18, 2018

Excellent Very attentive to my needs, not pressured to make a decision. Periodically check to see if I need anything. Sam was also very knowledgeable of his c More

by DEBADM56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Almasri
Oct 18, 2018 -

Rizza Cadillac Buick GMC responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. I will be sure to pass along your praises to Sam. Until next time, drive safely! Kind regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

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