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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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October 24, 2018

Delores3090@gmail.com Adventure Becky and Daniel in the service department was awsome thanks for all your great servants Great great great great great great great good service good More

by DELORES3090
Customer Service
Recommend Dealer
Yes
Employees Worked With
Becky and Daniel in service department
Oct 25, 2018 -

Rizza Cadillac Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 24, 2018

You do not do an overall check of the vehicles My problem is when I bring my car in for services I should get an over view on what is needs to be repaired. This is the kind of excellent services I More

by WILBENJR
Recommend Dealer
No
Employees Worked With
David Beutler
Oct 29, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide us this feedback, WILBENJR. At DEALERSHIP NAME, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 24, 2018

Arc service Service manager was excellent. Very knowledgeable, friendly and inviting. Great customer service skills. Explained everything in detail. Answered all More

by Franh444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Oct 25, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review. We really appreciate your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 21, 2018

Excellent service from the time you enter until your vehicle Excellent Service department and great dealership that takes great care of the customer! The staff is top quality!!! To ensure the quality of work don More

by SANDRA2132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelino Alfaro, Mo Almasri, Jim Allegretti
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 21, 2018

Basics I brought our Enclave for a simple oil change and tire rotation. Everyone I encountered from start to finish was friendly, courteous and helpful. I wa More

by SHOWMODEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as courteous, friendly, helpful, and efficient. We look forward to seeing you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 20, 2018

Great experience Great service on time! They did a great job on a routine oil change. I was pleased with the overall experience. Two thumbs up for them. More

by Packerdon24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us your review. We are happy to hear that you were pleased with your overall experience at Rizza Cadillac Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 20, 2018

Very accommodating service team Great customer service! There was confusion about the time of my appointment but the service team took me anyways and got me in and out. More

by MICHELLEBARNES81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the perfect rating and feedback. If there’s anything else you need, please don’t hesitate to reach out. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 20, 2018

Always pleased No complaints. Took care of warranty work with a great loaner. Was done same day. Second time getting warranty work done here. Always a pleasure to de More

by jdubbs597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 20, 2018

Getting window up again The back seat window would not go back up so had to come in for service. Danielle quickly analyzed my problem and arranged for a courtesy car as I th More

by esavage124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your great review. We're glad to have Danielle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 19, 2018

routine service work Kyle was very clear on what was needed to be completed and did not suggest any more work than was required. He was very pleasant to work with. More

by HDJ7753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Roady
Oct 22, 2018 -

Rizza Cadillac Buick GMC responded

I am happy to hear your time spent with Kyle was pleasant. If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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