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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,267 Reviews

2,267 Reviews of Rizza Cadillac Buick GMC - Service Center

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October 27, 2018

Pleasant Service Experience Danielle O'Connor and Tom Wentz is the best service advisor and service manager team I have ever encountered in my over 40 years of buying vehicles! More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Oct 30, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the great feedback. Danielle and Tom are truly invaluable assets and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 27, 2018

Daniel O’Connor Another great experience at Rizza thanks to Daniel O Connor. Knowledgeable friendly professional!! Makes all visits to service pleasant and efficient. More

by joec84244@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel o connor
Oct 30, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for recognizing your experience at our dealership. It is great to know that Daniel was able to provide you with a pleasant and efficient service experience. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 26, 2018

returned the truck wuth in one day. the truck was repaired with in one day. The service was O K. Pricing was on the high end with most of the cost going to labor. More

by JNOWAK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kyle roady
Nov 01, 2018 -

Rizza Cadillac Buick GMC responded

JNOWAK!, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 26, 2018

Great Job!! John was extremely professional, he discussed all my vehicle issues, and made recommendations on what was needed to get my car repaired without any pr More

by gregcalvert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John HOWARD
Oct 30, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write about your experience. It's great to know John was able to provide you with the pressure-free and professional service. Please feel free to stop by if there is anything else we can do to help you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 26, 2018

Great people to work with Service department called me to tell me what they found and the cost. My car was ready when they said it would be. Great service!!! More

by Pamjeanes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Nov 01, 2018 -

Rizza Cadillac Buick GMC responded

Pamjeanes, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 26, 2018

The service rep was excellent and on point. I was able to get out in a timely manner even after I added extra work on my car that wasn’t originally scheduled. The young lady accomendidated me w More

by janetrogers206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danyell
Oct 30, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 26, 2018

Great service Always great service and interaction with staff, they treat you like family. Washing my car was the ultimate of going above and beyond duty.👌so happy More

by Pay it forward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Rocha
Oct 30, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for recognizing your experience at Rizza Cadillac Buick GMC. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 25, 2018

I wish my Jeep dealer could fix my radio this well Parts were ordered the day I called for an appointment for a radio touch screen issue. It was fixed in an hour and a half aftern parts arrived. I More

by Garry M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Nov 01, 2018 -

Rizza Cadillac Buick GMC responded

Garry, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 24, 2018

Delores3090@gmail.com Adventure Becky and Daniel in the service department was awsome thanks for all your great servants Great great great great great great great good service good More

by DELORES3090
Customer Service
Recommend Dealer
Yes
Employees Worked With
Becky and Daniel in service department
Oct 25, 2018 -

Rizza Cadillac Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 24, 2018

You do not do an overall check of the vehicles My problem is when I bring my car in for services I should get an over view on what is needs to be repaired. This is the kind of excellent services I More

by WILBENJR
Recommend Dealer
No
Employees Worked With
David Beutler
Oct 29, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide us this feedback, WILBENJR. At DEALERSHIP NAME, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

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