Rizza Cadillac Buick GMC - Service Center

Continued Issues. Very disappointed with Cadillac quality and service. This time around, they changed the cabin filter and now when the ventilator is ON, I hear an ann Very disappointed with Cadillac quality and service. This time around, they changed the cabin filter and now when the ventilator is ON, I hear an annoying whistle. Really??? Apparently, the Technician did not bother checking for proper operation after messing with it. The last time I had an issue was last year, when the ventilator fan was would continually change speed on the HIGH setting which drove the vehicle occupants nuts. Service people were very friendly and cordial, but in the end, the customer is dissatisfied. I will take it to a different dealer to fix, as the only way I will be happy is if they come pick up my vehicle, fix it and then return it. It’s somethjng called accountability. This will be my last Cadillac, returning back to BMW, which is a couple of notches higher in build quality for similar money. It’s a no brainer. More

Excellent Service... Becky Is Phenomenal!!! Outstanding! Excellent Service, Becky Is Phenomenal Outstanding!!! Always Address My Concerns And Issues Pertaining To Prices, Warranties, Reliability, Maintenance Excellent Service, Becky Is Phenomenal Outstanding!!! Always Address My Concerns And Issues Pertaining To Prices, Warranties, Reliability, Maintenance, And Etc. Very Charming Personality. Sales And Finance Wasn't Satisfied! More

Second time in a week Brought car in again after warranty work was done for same sensor change and coolant leak now. Had to pay for coolant flush and new hose but warranty Brought car in again after warranty work was done for same sensor change and coolant leak now. Had to pay for coolant flush and new hose but warranty part was fixed without deductible. More

Friendly service I took my car in for service. Everyone was super friendly and my car was finished in a timely manner. Definitely would recommend people to go here. I took my car in for service. Everyone was super friendly and my car was finished in a timely manner. Definitely would recommend people to go here. More

Excellent Good Customer service dealing with the same person on a one on one basic. Service always done in a timely manner. This person always greets u with a s Good Customer service dealing with the same person on a one on one basic. Service always done in a timely manner. This person always greets u with a smile. More

Disappointed.. I guess they already got the sale so oh well Unapologetically slow, unfriendly and tried to charge me for my first “complimentary” oil change. I guess they don’t assume people read the offers the Unapologetically slow, unfriendly and tried to charge me for my first “complimentary” oil change. I guess they don’t assume people read the offers they send. Maybe it’s just because it was “me”. Joe Ceplecha is the only friendly staff member I know. Nobody else bothers trying to know you. More

Great people to work with! This dealership is great to work with, Danielle is awesome and always takes great care of me and my car! Everyone is easy to talk to and they are alwa This dealership is great to work with, Danielle is awesome and always takes great care of me and my car! Everyone is easy to talk to and they are always very friendly and courteous. More

Friendly, professional, quick Quite simply the people that make up the Rizza Cadillac Service Team are the best!!!! Professional, informative, helpful, friendly, and efficient. The Quite simply the people that make up the Rizza Cadillac Service Team are the best!!!! Professional, informative, helpful, friendly, and efficient. The service team is great. More

Service was prompt and all employees were friendly I am always greeted with friendly, knowledgeable and helpful service people when I bring my car in for service. My questions have been answered and my I am always greeted with friendly, knowledgeable and helpful service people when I bring my car in for service. My questions have been answered and my problem resolved More

Radio replacement Was not happy having to return because during initial service my phone charger was not properly in Had to go on my day off again to get fixed ugh Was not happy having to return because during initial service my phone charger was not properly in Had to go on my day off again to get fixed ugh More