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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,267 Reviews

2,267 Reviews of Rizza Cadillac Buick GMC - Service Center

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November 07, 2018

Replace radio When I was in having oul change. it was determined I needed new radio, covered under extended warranty - thanks Danielle for suggesting I take coverag More

by barbb2963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle (service$
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for this great review! Danielle is truly an exceptional employee and we appreciate her for giving you a great experience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 07, 2018

Danielle, service writer Danielle did a great job in resolving the issue from previous visit. She communicated to me and kept me informed at what stage the repair was and del More

by JGSMITH694
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino Alfaro
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the awesome feedback! You're right, Danielle is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 07, 2018

Rizza service Service rep. Danielle was very helpful and informative. Gave me options on what was needed on my vehicle. Kept in contact with me throughout the ser More

by Leo66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat, Mike Lorenzo
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went great for you. I will pass your feedback along to Danielle! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 07, 2018

Hassle Free I had made an appointment with Danielle O’Connor for general service. She had information me that additional service that I wasn’t aware of should be More

by Escalde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Danielle is a great asset and we're thankful to have him on our team. We appreciate your business! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 07, 2018

Great service Prompt , very efficient , speedy , friendly... I always love to go to this facility.. The facility is very clean and I enjoy visiting the showroom a More

by BETTY herman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle o Connor
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Betty, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2018

I had a broken side view mirror replaced. The service department did a very neat job. My side view mirror is working well. Also, they washed and vacuumed my car. Thanks for your help.. More

by THACKAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard.
Nov 07, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2018

Very good service My experience was excellent. The service writer was very friendly and helpful. They arranged a loaner and called when my vehicle was ready for pick up More

by Jason K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I cannot remember his name
Nov 07, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review, Jason. We are very happy to hear that our staff could be so helpful and friendly during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 03, 2018

Wonderful Sevice Service Associate was knowledgeable and friendly. She explained future recommendations and what exactly was done on this visit as well. Made sure that More

by arthur_clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Nov 06, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the great rating and review! Please come visit us if you need anything else, be it service or sales. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 03, 2018

30000 mile Service was quick as they knew I was waiting. People were very friendly. Car was cleaned. I though I need tires and they assured me they were fine. Th More

by JOHN.SCHNEIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Nov 06, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 02, 2018

Quick and easy Service manager was helpful and was accurate in estimate of time. I’d go back againquick quality service in a friendly manner. I will use this deal More

by MMBOSCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry. I don’t remember
Nov 06, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the great review. We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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