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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,267 Reviews

2,267 Reviews of Rizza Cadillac Buick GMC - Service Center

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November 24, 2018

Danielle the superstar Danielle in the service department was beyond awesome! Great communication while dealing with our awful warranty service. She is so friendly and wor More

by hrieve
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Conner
Nov 26, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the kind words! We couldn't be happier that Danielle was there to provide you with such great service. We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 24, 2018

Very comfortable and pleasant experience Love the service would recommend these services and yes I am completely satisfied with the level of service and friendly staff that was on hand More

by Password12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Candy Brown, Steve Barakat, Marcelino Alfaro, Mo Almasri, Joe Ceplecha , David Beutler, Chris Davis
Nov 26, 2018 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your recommendation. Please let us know when we can be of service again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 24, 2018

Awesome customer service Called before I even knew there was a service bulletin on my car . Set up an appointment. When I went in had a courtesy car ready for me .told me wh More

by CHCKSCHMITZ20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky D'andrea
Nov 26, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 24, 2018

Car Services Exceptional car service as always when my service person is Danielle. Danielle you are the best. I would recommend her to help anyone being provided s More

by tsmit277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Nov 26, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for this great review! We're excited to hear that Danielle took care of you! She is a great asset and we appreciate all she does. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 22, 2018

service The work was completed on my car ahead of schedule,also the service was very efficient and very informative and it was a pleasant experience. More

by GDMADERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
Nov 26, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for stopping by to leave this incredible review. Our staff prides itself on providing an efficient service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that you had a pleasant experience. Pay us a visit if you have any further questions! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 21, 2018

Service I got my car back when I was promised and it was done in a timely fashion. Price was reasonable.. couldnt ask for anything more. More

by SHILOH0713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle OConnor
Nov 22, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review. We really appreciate your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 20, 2018

So helpful This was my first service visit after purchasing my car. Danielle was so helpful. There were features of my car that I had no idea how to use and sh More

by Esander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dannielle.
Nov 21, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that Danielle could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 20, 2018

Done right first time Unlike some service departments this location has a knowledgeable staff. If you have questions they have answers. Have never needed to take the vehicl More

by modgraph
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howsrd
Nov 21, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback. Please come visit us if you need anything else, be it service or sales. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 20, 2018

Oil change Had an appointment to stay and the wait was reasonable. Was given all information and able to redeem a coupon for the main service. Was satisfied al More

by shooz44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Beutler
Nov 21, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words! We are thrilled that we have taken care of you. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 17, 2018

Excellent Experience at the Tinley Park Service department I’ve had an Escalade for nine years now. I trade mine in and get a new ones every three years. This service department at Tinley Park Cadillac deal More

by HANNA7876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky in service & the manager of the service department
Nov 21, 2018 -

Rizza Cadillac Buick GMC responded

We strive to provide the best service possible and glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Rizza Cadillac Buick GMC's Service Department. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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